Head of Patient Advocacy Group Partnerships

Head of Patient Advocacy Group PartnershipsJoin to apply for the Head of Patient Advocacy Group Partnerships role at Citizen HealthHead of Patient Advocacy Group Partnerships1 day ago Be among the first 25 applicantsJoin to apply for the Head of Patient Advocacy Group Partnerships role at Citizen HealthGet AI-powered advice on this job and more exclusive features.Who We AreCitizen Health was founded on the belief - shaped by firsthand lived experiences navigating healthcare - that having the right advocate is the single most important factor in achieving better care and outcomes. By uniquely combining data, AI, and community, Citizen is building a personalized AI advocate powered by patients' complete medical histories and data from thousands of other patients to generate personalized insights for clinical decisions and day-to-day challenges. Starting in rare and complex conditions, patients share their data in exchange for value, enabling biopharma and researchers with seamless access to patients and regulatory-grade data, shaving years off drug development for much-needed treatments.Who We AreCitizen Health was founded on the belief - shaped by firsthand lived experiences navigating healthcare - that having the right advocate is the single most important factor in achieving better care and outcomes. By uniquely combining data, AI, and community, Citizen is building a personalized AI advocate powered by patients' complete medical histories and data from thousands of other patients to generate personalized insights for clinical decisions and day-to-day challenges. Starting in rare and complex conditions, patients share their data in exchange for value, enabling biopharma and researchers with seamless access to patients and regulatory-grade data, shaving years off drug development for much-needed treatments.Citizen is founded by experienced entrepreneurs with multiple successes under their belts and is funded by top-tier investors including 8VC, Transformation Capital, and Headline Ventures, among others. We are a mission-driven team excited to be building the future of consumer healthcare.The RolePatient Advocacy Groups (PAGs) are essential to our work at Citizen. They are the bridge between science and lived experience—helping us build trust, engage communities early, and ensure that the data we generate truly reflects what matters most to patients. This role focuses on driving growth of the PAG channel through strategic acquisition of high-impact PAG partnerships, with specialized focus on umbrella PAGs and pharma ecosystem integration. This role focuses on owning all PAG partnerships from acquisition through strategic account management across the rare disease ecosystem.ResponsibilitiesPAG Partnership Acquisition & Pipeline DevelopmentLead generation, qualification, and closing of new PAG partnerships with focus on strategic therapeutic areas (Neurodevelopment, Neuromuscular, Cardiology, Renal)Be able to explain Citizen offerings to PAG leaders in a compelling way, work closely with PAGs to show the benefit Citizen could provide to their patient populations and to accelerate research. Be able understand PAG needs and align on how Citizen can help drive their workBuild and manage sales pipeline targeting premium tier candidates and large patient communitiesExecute conference strategy and PAG relationship building to generate qualified industry leadsPrioritize partnerships with existing patient cohorts for accelerated revenue realizationUmbrella PAG Strategy & ExecutionLead acquisition of umbrella PAG partnershipsDevelop multi-disease partnership strategies for organizations covering 10+ conditions.Be able to differentiate a sales motion, communication and overall strategy between PAGs focused on multiple diseases versus a singular oneNavigate complex umbrella organization structures and decision-making processesManage partnerships that unlock 15-40 communities per relationshipExecute umbrella PAG consortium deals and multi-stakeholder negotiationsStrategic PAG Account ManagementOwn relationships with top 15-20 highest-value PAGs (Premium tier candidates, established foundations)Drive tier upgrades from Free → Standard → Premium through value demonstration and custom solutionsManage executive-level relationships with PAG leadership, board members, and key decision makersBuild thought leadership through speaking engagements, industry partnerships, and advisory rolesPharma Ecosystem IntegrationBuild relationships with patient advocacy leads within pharma companies active in target therapeutic areasIdentify and pursue pharma-PAG consortium opportunitiesCoordinate with Citizen BD team on pharma partnership strategies that leverage PAG relationshipsTrack pharma pipeline developments to inform PAG acquisition prioritiesDevelop pharma-sponsored research opportunities through PAG networksAssist PAGs in preparing for pharma discussionsRevenue OptimizationDrive revenue growth from existing strategic PAG accounts through expanded partnerships and service offeringsManage revenue forecasting and strategic account planning for PAG portfolioIdentify and execute existing cohort licensing opportunities for immediate revenue accelerationSuccess MetricsNew strategic PAG acquisitions: 3-4 umbrella PAGs, 6-8 single disease PAGs annuallyCommunity growth: 80-100 new communities annually through PAG partnershipsRevenue pipeline: Maintain $2-4M annual revenue pipeline from PAG partnershipsPharma integration: 2-3 pharma consortium deals annuallyPartnership efficiency: Average 8+ communities per umbrella partnershipPipeline conversion: >60% conversion rate from qualified leads to partnershipsStrategic account growth: 25% YoY revenue growth from existing PAG accountsWho You AreYou are a passionate leader, advocate and problem solver who thrives in dynamic, fast-moving environments. You approach complex problems with creativity and empathy, always keeping the needs of patients and users front and center. You are comfortable being the face of a company and mission to help inspire action. You enjoy working at the intersection of technology and healthcare and are excited about making a meaningful difference in people’s lives.Qualifications7-10 years experience in partnerships, business development, or strategic account managementHealthcare/biotech industry experience, preferably with rare disease organizations and umbrella foundationsTrack record of building relationships with non-profit executives and research institutionsExperience with complex B2B sales cycles and multi-stakeholder negotiationsStrong presentation skills and comfort with C-level executivesUnderstanding of pharma pipeline development and research consortium structuresRecognized public profile within disease communitiesWhy Join Us?At Citizen Health, You Will Be Part Of An Ambitious Mission To Build Innovative AI-driven Solutions That Redefine The Consumer Healthcare Experience And Improve Outcomes For Millions. We Value Curiosity, Creativity, And Collaboration, And We Believe In Empowering Every Team Member To Have An Impact. Here, You’ll FindThe chance to work on pioneering AI technologies and solve complex problems that push the boundaries of what’s possible in healthcareThe freedom to lead your projects and shape the company’s direction in a mission-driven environment where your work makes a real impactA fast-paced, high-growth setting that brings expanding opportunities and clear paths for career progressionA supportive culture of learning, experimentation, and innovation, where new ideas are encouraged and exploredA commitment to empathy and diversity, recognizing that our greatest strengths come from our varied perspectives and experiencesRegular team activities and knowledge sharing, all within a culture that prioritizes well-being and connectionAdditional PerksCompetitive salary + equity packageComprehensive health, dental, and vision insuranceUnlimited paid time off including a generous parental leaveFlexible hybrid work environmentDon’t meet every qualification? No worries! We believe that passion, curiosity, and the right mindset are just as important as a checklist of skills. If you’re excited about what we’re building, we encourage you to apply.Our Commitment to Diversity & InclusionCitizen Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, identities, and experiences. Everyone deserves an equal chance to contribute and grow here — regardless of race, gender identity, sexual orientation, religion, national origin, age, disability, or veteran status.Seniority levelSeniority levelExecutiveEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Citizen Health by 2xGet notified about new Patient Advocate jobs in San Francisco Bay Area.San Francisco, CA $22.00-$25.00 3 days agoPatient Liaison Supervisor/Quality AnalystCustomer Service Representative - State Farm Agent Team MemberWalnut Creek, CA $55,000.00-$85,000.00 2 years agoMental Health Patients' Rights Advocate - Alameda CountySan Francisco Bay Area $88,986.00-$111,233.00 1 month agoFuture Opening: Customer Service Representative - State Farm Agent Team MemberCustomer Service Representative - State Farm Agent Team MemberSan Jose, CA $53,055.00-$76,930.00 11 months agoSubstance Use Navigator - Richmond-OaklandSubstance Use Navigator - Richmond-OaklandSan Mateo, CA $90,000.00-$110,000.00 4 days agoMountain View, CA $72.00-$80.00 1 week agoMountain View, CA $65,000.00-$151,527.00 3 weeks agoWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17