Assistant General Manager - Boston Airport

Job SummaryThe Assistant General Manager (Sales & Operations) oversees all back-of-house operations for an assigned group of retail stores, ensuring efficient inventory management, compliance, and loss prevention. This role is responsible for leading stock personnel, coordinating with airport facilities, and supporting the General Manager (GM) in achieving operational excellence.Location:Boston Logan Intl Airport (BOS) - Boston, MA USSchedule: Open availabilityPay Range: $60,000 - $70,000Job Responsibilities:Oversee daily retail and warehouse operations, ensuring smooth inventory flow from delivery to sales floorLead, train, and manage store and stock teams, including hiring, scheduling, and performance reviewsMaintain accurate inventory records, manage stock levels, and ensure timely product placementServe as liaison for Loss Prevention and Airport Compliance, ensuring regulatory and safety complianceCoordinate with facilities for store maintenance, builds, and emergency responseAct as Manager on Duty, handling opening/closing duties and supporting store-wide operationsSupport merchandising standards and brand consistency across visual displaysUse and manage key operational systems (POS, StoreForce, ADP, Aptos, PowerDMS)Assist in executing business initiatives and serve as GM backup when neededMonitor sales, shrinkage, and operational KPIs to drive performance and profitabilityJob Requirements:High school diploma or GED required; a Bachelor’s degree in Management, Human Resources, or a related field is preferred3+ years of experience in retail inventory, warehouse, or stocking supervision2+ years of experience in a management or leadership roleProven ability to lead a team with a results-driven approachSelf-motivated and capable of working independently in a fast-paced environmentStrong problem-solving, multitasking, and organizational skillsAdvanced computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint) and inventory management systemsTAM Card (Alcohol Beverage Awareness Certification) may be required, depending on locationMust successfully complete the TSA Airport Badging Process, where applicableEmployment may be contingent upon passing background checks and/or drug screening, based on location requirementsAbout UsWHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.EEO/ADA/DFWPWHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. #J-18808-Ljbffr

Created: 2025-09-17