Director, Business Systems, GTM

Join to apply for the Director, Business Systems, GTM role at Jobright.ai1 day ago Be among the first 25 applicantsJoin to apply for the Director, Business Systems, GTM role at Jobright.aiGet AI-powered advice on this job and more exclusive features.Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust.Job Summary:Harness is a high-growth company that is disrupting the software delivery market. They are seeking an experienced Director of Business Systems to lead and scale their Go-To-Market technology stack, partnering with cross-functional stakeholders to ensure alignment with business goals and drive productivity across the organization.Responsibilities:• Own the GTM systems roadmap and architecture, including Salesforce and integrated systems across RevOps, MarOps, and Customer Success.• Collaborate with Sales, Marketing, Customer Success, Finance, and Product teams to align system capabilities with business objectives.• Lead the administration, configuration, and optimization of Salesforce and related tools (e.g., Marketo, Outreach, Gainsight, LeanData, CPQ tools, ZoomInfo, etc.).• Build and lead a high-performing team of systems analysts, admins, and developers focused on GTM tools.• Drive continuous improvement in GTM workflows through automation, best practices, and process design.• Ensure system data is accurate, accessible, and actionable for forecasting, attribution, and performance analytics.• Lead end-to-end delivery of complex systems projects, including requirements gathering, design, implementation, testing, and change management.• Manage third-party vendors and consultants to support system implementation and administration.• Maintain a secure, compliant, and well-documented systems environment in partnership with IT and InfoSec teams.Qualifications:Required:• 10+ years of experience in business systems or RevOps roles, with at least 3+ years in a leadership capacity.• Proven success managing Salesforce architecture and administration at a high-growth B2B SaaS company.• Experience with GTM systems such as Marketo, HubSpot, LeanData, Outreach, Clari, CPQ (e.g., Salesforce CPQ), Gainsight, and similar tools.• Strong understanding of B2B SaaS sales and marketing processes, metrics, and operations.• Experience scaling systems and processes in support of rapid company growth.• Excellent project management skills with a track record of delivering cross-functional systems projects.• Strong analytical skills and understanding of data governance and reporting best practices.• Excellent communication, collaboration, and stakeholder management skills, with the ability to translate business needs into scalable system solutions.• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.Preferred:• MBA or advanced degree a plusCompany:Harness is a Continuous Delivery-as-a-Service platform for engineering and DevOps teams to release applications into production. Founded in 2017, headquartered in San Francisco, California, USA, team size 501-1000 employees, currently Late Stage.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Jobright.ai by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Get notified about new Director Business System jobs in San Francisco, CA.San Leandro, CA $200,000.00-$245,000.00 3 days agoSouth San Francisco, CA $235,000.00-$255,000.00 1 day agoBrisbane, CA $200,000.00-$240,000.00 4 days agoSan Francisco, CA $111,200.00-$132,050.00 2 days agoSan Francisco, CA $160,148.00-$213,531.00 4 days agoAssociate Director, Global Business Svcs Tech Enablement StrategyOakland, CA $130,000.00-$180,000.00 5 days agoVP of Multifamily Business Development-CaliforniaSan Francisco, CA $225,000.00-$250,000.00 1 month agoSan Francisco, CA $244,000.00-$280,000.00 2 weeks agoSales Director / Account Manager | Local Candidates - San RamonSenior Director of Quality and Patient SafetySan Francisco, CA $144,200.00-$350,000.00 3 months agoDirector of Pricing & Portfolio OptimizationHayward, CA $142,385.14-$160,646.53 2 weeks agoSan Francisco, CA $230,000.00-$270,000.00 2 weeks agoSan Francisco, CA $176,490.00-$245,100.00 3 days agoSan Francisco, CA $181,000.00-$226,000.00 2 days agoSan Francisco, CA $159,000.00-$278,250.00 4 days agoSan Francisco, CA $68,640.00-$76,000.00 2 days agoSenior Business Product Manager, Workflow Automation & OperationsSan Mateo, CA $117,000.00-$132,000.00 2 days agoSan Francisco, CA $177,600.00-$281,100.00 5 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17