General Manager - Ervay (Ghost)

Join to apply for the General Manager - Ervay (Ghost) role at Wingstop Restaurants Inc.6 days ago Be among the first 25 applicantsJoin to apply for the General Manager - Ervay (Ghost) role at Wingstop Restaurants Inc.Purpose Of The RoleThe General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales, and profit growth. The General Manager must hire, train, and develop team members who share the Wingstop mission to Serve the World Flavor. The General Manager must convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.Essential Duties And ResponsibilitiesPeople Management: Responsible for staffing the restaurant timely and efficient manner with a carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations. Create team member schedules to ensure proper staffing levels for expected sales volumes, while taking team member availability, payroll, and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition, and reward.Purpose Of The RoleThe General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales, and profit growth. The General Manager must hire, train, and develop team members who share the Wingstop mission to Serve the World Flavor. The General Manager must convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.Essential Duties And ResponsibilitiesPeople Management: Responsible for staffing the restaurant timely and efficient manner with a carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations. Create team member schedules to ensure proper staffing levels for expected sales volumes, while taking team member availability, payroll, and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition, and reward.Financial Management: Audit all facets of operations, deliver feedback, and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product, and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across the organization from the District Manager to every team member in the restaurant. Use Company-provided tools to coach, mentor, and develop team members to ensure a high-performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues follow company standards.Additional RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyQualificationsMinimum of 5 plus years of previous food service, retail, or restaurant supervisory experienceProficiency in analyzing profit and loss statements and the overall financial performance of a restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop, and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guestsAbility/flexibility to work 50 – 60 hours per week, including mornings, evenings, weekends, and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate an attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to serve the World FlavorSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesRestaurantsReferrals increase your chances of interviewing at Wingstop Restaurants Inc. by 2xSign in to set job alerts for “General Manager” roles.Dallas, TX $75,000.00-$100,000.00 4 months agoPlano, TX $69,120.00-$86,400.00 2 months agoDallas, TX $75,000.00-$100,000.00 4 months agoDallas-Fort Worth Metroplex $160,000.00-$190,000.00 3 weeks agoDallas-Fort Worth Metroplex $85,000.00-$105,000.00 3 weeks agoPlano, TX $69,120.00-$86,400.00 1 month agoDallas, TX $194,000.00-$286,000.00 2 days agoDallas, TX $75,000.00-$110,000.00 2 months agoDallas, TX $75,000.00-$110,000.00 2 months agoGeneral Manager in Training - Pennsylvania RegionPlano, TX $69,120.00-$86,400.00 2 months agoDallas, TX $100,000.00-$150,000.00 2 days agoFrisco, TX $55,000.00-$60,000.00 1 month agoDallas, TX $200,000.00-$220,000.00 2 days agoDallas, TX $100,000.00-$140,000.00 2 weeks agoIrving, TX $75,000.00-$110,000.00 2 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17