General Manager

Overview General Manager for AMIRI at the Beverly Center store. This posting is on BoF Careers. The GM will help achieve retail objectives by focusing on Sales, Retail Operations, and Personnel Management. AMIRI is looking for a GM who is a strong, charismatic leader who thrives on building relationships with internal and external partners. The GM will be a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Our ideal GM understands that quality customer service and teamwork should never suffer, even in a busy location. Responsibilities Motivate staff to achieve all sales targets set by the Company, build a strong client base, and develop sales plans. Partner with HQ Retail to analyze and interpret sales figures and CRM activity to develop employee and store goal targets. Develop and execute strategies for generating sales to meet goal targets. Oversee in-store promotional displays and customer events, liaising with Visual Merchandising and Brand where necessary. Maintain awareness of local and luxury market trends and monitor local competition activity. Build relationships with local and VIP clients; work closely with HQ Retail to coordinate events and activations. Routinely demonstrate exemplary customer service, escalating issues to a leadership team when appropriate. Thoroughly train staff in AMIRI’s customer service standards – from greeting customers, to closing sales, to handling challenging client issues in line with Company standards. In coordination with the Corporate team, complete VM directives as required in a timely manner. Stay up to date with local, industry, and luxury trends and address them with internal teams. Retail Operations Efficiently oversee the day-to-day operations of the store, minimizing costs and risks. Partner with HQ Retail team to train staff on loss prevention best practices. Complete regular Health, Safety, and Compliance audits for the HR/Facilities team. Partner with neighbors, property management, and landlords to ensure building/facilities are kept in prime condition. Train staff on common workplace injury prevention, specific to the store location. Maintain store in exceptionally clean, organized, and presentable condition. Create policies and systems to ensure staff is aware of cleanliness, health, and safety expectations. Personnel Management Motivate, guide, encourage, and support all store staff. Address basic personnel issues at the store level; complete required HR documentation and follow AMIRI performance management principles. Lead the recruitment process in coordination with HR – from sourcing through onboarding. Partner with Merchandising and Sales teams to provide product knowledge on each new collection to all staff. Partner with HR to complete 90-Day and annual reviews, and employee development plans in line with Company values and benchmarks. Regularly update staff on business performance, Company initiatives, and other relevant updates. Train staff on all required duties of each position. Create and publish schedules in line with local guidelines and regulations. Desired Experience & Talent 3-5 years of progressively responsible luxury retail management, directly supervising a non-exempt employee population. Strong familiarity with the AMIRI brand, aesthetic, and narrative. Strong familiarity with local and federal labor laws. Strong systems proficiency, including Microsoft Excel, Teams, and general CRM and POS. Additional language skills is a plus. Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Advertising Services Location: Beverly Center, Los Angeles, CA #J-18808-Ljbffr

Created: 2025-09-17