Founding Head of Operations

Join to apply for the Founding Head of Operations role at Nectar Social.OverviewWe’re hiring a Founding Head of Operations to partner directly with the CEO and leadership team to scale operations as we grow post-launch. You’ll be the connective tissue across GTM, product, design, customer success, and internal ops—ensuring the business runs smoothly as we build. This is a highly cross-functional, execution-focused role for someone who thrives on building systems, unblocking teams, and driving clarity across the organization.ResponsibilitiesBuild Internal Systems: Design and manage the operational rhythms that keep the company running—standups, hiring pipelines, onboarding, async updates, documentationDrive Hiring Ops: Own recruiting coordination and processes for GTM and customer success, partnering closely with the CEO and CSMsUnblock Execution: Shepherd remote product/design workflows, ensuring work moves forward and cross-functional teams stay alignedScale Customer Success: Partner with CSMs to operationalize onboarding, playbooks, and feedback loopsCross-Functional Glue: Own projects that don’t cleanly sit with any one function but are critical to team momentumQualificationsBuilder’s Mindset: You have experience operating in early-stage startups and love creating structure from ambiguityStrong Generalist: Comfortable moving between people ops, recruiting, GTM operations, and special projectsOperational Range: You’ve shipped internal systems, managed hiring pipelines, and handled project coordination at scaleStage-Fit Experience: You’ve helped a startup scale from Series A through C, with firsthand experience of what high-growth operations look like at each stepHigh Aptitude: You bring strong analytical thinking, structured communication, and strategic judgment. MBA preferred, and top-tier academic background (Ivy League or equivalent) is a plusCommunication & EQ: Clear, empathetic communicator who thrives in fast-paced, high-ambiguity environmentsBias for Action: You move quickly, take ownership, and don’t wait to be told what to doStartup Energy: Willing to wear multiple hats, solve urgent problems, and work closely with founders and execsBonus PointsExperience managing or coordinating with remote design/product teamsExperience supporting high-growth sales or customer success teamsFamiliarity with Notion, Linear, Ashby, or similar internal toolingOperational support for fundraising, investor updates, or strategic planningExperience relocating or standing up office operations for a scaling companyWhat We OfferCompetitive salary and meaningful equity packageFull health, dental, and vision coverage + 401(k) matchingHigh ownership role with a direct seat at the leadership tableThe opportunity to scale foundational systems in a high-growth, AI-native companyWork from Palo Alto HQ with hybrid flexibilityBudget for tools, training, and personal developmentA chance to shape the future of social commerce—alongside a tight-knit, ambitious teamPosition DetailsSeniority level: ExecutiveEmployment type: Full-timeJob function: ManagementIndustries: Technology, Information and Internet #J-18808-Ljbffr

Created: 2025-09-17