Director - Business Transformation (Financial Services)

OverviewDirector - Business Transformation (Financial Services) role at CrossCountry Consulting.We are seeking a strategic and energetic leader with deep Financial Services/Insurance experience to help lead growth around our Business Transformation service line in the Boston market. This role combines leadership in delivery, business development, and people management. The ideal candidate will bring strong subject matter expertise, consulting delivery excellence, and a demonstrated ability to build and manage client relationships and teams.Key ResponsibilitiesLead high-impact consulting engagements across:Operating model design and transformationDesigning, architecting, and delivering large-scale transformation programsData and analytics adoption, with a focus on insight-driven performance improvementRegulatory and compliance-driven changeLead and influence strategic and operational planning across various business departments for process innovation including the implementation of solutions that meet business objectives, fulfill data governance requirements, and satisfy internal financial controlsHelp design and implement innovative solutions that enhance operational efficiency, scalability, profitability, and market competitivenessCreate alignment across key stakeholders with competing priorities to ensure shared understanding and mutual collaborationLead change management and continuous improvement efforts supporting transformation at clientsPermeate a culture of change management and adaptability to achieve sustained behavior; providing support to the organization through all phases of transition (engagement, design, monitor, feedback, etc.)Build and enable/execute our change agenda across the organization and other key stakeholders as appropriate, including the establishment and measurement of continuous improvement goals and the communication in place to supportDeal effectively with ambiguous and unstructured problems and situationsHelp clients adopt and scale AI, data management, and governance practices aligned with key industry trends such as:AI/ML for fraud detection, trading signals, or client servicingCloud migration and data modernization strategiesBuild and manage a large sales pipeline and oversee multiple client accounts simultaneouslyCollaborate with firm leadership on hiring, team building, and culture developmentRepresent the firm externally with clients and internally as a cultural and leadership role modelContribute to thought leadership, solution development, and go-to-market initiativesQualifications10–18 years of experience in consulting, working across multiple parts of the businesses in Financial Services domainsPrior tenure at a top-tier consulting firm (Big 4, Accenture, Strategy, or high-performing boutique)Demonstrated ability to lead complex programs, manage diverse teams, and deliver measurable outcomesProven business development skills, including managing a pipeline and converting opportunities into projectsFamiliarity with financial services data architecture, AI enablement, and modern technology platformsLocated in Boston with strong industry relationshipsHigh energy, entrepreneurial drive, and passion for leading people and solving client challengesEducation And TravelBachelor’s degree from an accredited universityWillingness to travel domestically up to 20%-30% (varies by client)Availability to work on client site or in office 3 days a week, with 2 days remote (hybrid environment)Compensation: An estimate of the current range for Boston-based applicants is $178,000-$356,000 per year plus annual bonus and additional benefits.BenefitsThe CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of parental and maternity leave policies, technology stipends, and wellness reimbursement programs.Equal Employment Opportunity (EEO): CrossCountry provides equal employment opportunities to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. CrossCountry is an equal opportunity employer and complies with all applicable laws and prohibits discrimination and harassment of any type.Seniority levelDirectorEmployment typeFull-timeJob functionBusiness Development and SalesIndustries: Business Consulting and ServicesReferrals increase your chances of interviewing at CrossCountry Consulting by 2x. Get notified about new Director Business Transformation jobs in Boston, MA. #J-18808-Ljbffr

Created: 2025-09-17