Collector Fulfillment Associate

OverviewJoin to apply for the Collector Fulfillment Associate role at Fanatics.Job Description: As a Topps Collector Fulfillment Associate, you will play a crucial role in ensuring our collectors receive their orders accurately and promptly. Your responsibilities will include selecting items from shelves, preparing them for delivery, and enhancing the overall collector experience through excellent communication and customer service.ResponsibilitiesAccurately pick, pack, and ship ordersReport any damages, defects, or missing items to the Supervisor to maintain inventory accuracyEvaluate secondary market value to process replacementsRestock supplies to ensure timely order completionOpen and sort inbound consumer mailEnter data into the appropriate systemsProcess outbound packages to customersCommunicate with collectors via email to address inquiries and provide updatesEnhance the collector experience by delivering exceptional customer service and supportMaintain a clean and safe work environmentPerform additional duties as assignedRequirementsAbility to stand for extended periodsCapability to lift heavy objectsPositive, consumer-focused attitude with a passion for serving othersStrong problem-solving skills and attention to detailExcellent interpersonal, verbal, and written communication skillsAbility to multitask, prioritize, and manage time effectivelyProficiency in MS Word and ExcelAbility to eventually work onsite in Allen, TX (role will originally be located in Sunnyvale, TX)Security and Legitimate Application GuidanceEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @). For added security, where possible, apply through our company website at UsFanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties; and over 2,000 retail locations, including its Lids stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.About The TeamFanatics Collectibles is a new model and vision for the hobby, changing the experience for collectors, leagues, and players across many sports properties. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the licensed trading card brand as a cornerstone of Fanatics’ trading cards and collectibles business.Seniority levelEntry levelEmployment typeFull-timeJob functionAccounting/Auditing and FinanceIndustriesTechnology, Information and Internet #J-18808-Ljbffr

Created: 2025-09-17