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Director, Product Management, Developer Experience - ...

Capital One - Chicago, IL

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Job Description

OverviewDirector, Product Management, Developer Experience – Network ObservabilityProduct Management at Capital One focuses on reimagining value creation and delivering innovative, sustainable customer experiences through technology. We are building foundational infrastructure for Capital One to thrive in the cloud, with emphasis on Network Observability to enable proactive monitoring, telemetry-driven insights, and fast incident response for seamless connectivity and optimized user experiences.About the TeamWe are a passionate Product Management team that designs, delivers, and operates agile, secure, resilient, and scalable infrastructure for a hyper-connected digital business. The Network is at the heart of this foundational infrastructure.ResponsibilitiesEnable IT teams to perform proactive monitoring and leverage telemetry data to detect anomalies.Identify potential issues before they impact users and gain real-time visibility into network performance.Derive actionable insights to accelerate incident response and minimize downtime.Collaborate with cross-functional teams to deliver seamless connectivity and optimized user experiences.Basic QualificationsAt least 7 years of experience working in Product Management.Currently has, or is in the process of obtaining one of the following with the expectation that the degree will be obtained on or before the scheduled start date:• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentrationPreferred Qualifications5+ years of people leadership experience5+ years of experience in enterprise IT infrastructure3+ years of experience with routing, switching and network security solutions2+ years of experience with network monitoring tools and observability platformsNote: At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Salary and LocationThe minimum and maximum full-time annual salaries are listed below by location. Salaries for part-time roles will be prorated based on hours worked. Location-specific ranges are: Chicago, IL: $205,400 - $234,400; McLean, VA: $226,000 - $257,900; New York, NY: $246,500 - $281,300; Plano, TX: $205,400 - $234,400; Richmond, VA: $205,400 - $234,400; San Francisco, CA: $246,500 - $281,300. The actual offer will reflect the candidate’s location and the role."Role may be eligible for performance-based incentives, including cash bonuses and/or long-term incentives (LTI).Benefits and Equal OpportunityCapital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits to support total well-being. Capital One is an equal opportunity employer (EOE, including disability/vet) and maintains a drug-free workplace. Capital One will consider qualified applicants with criminal histories in a manner compliant with applicable laws.If you require accommodations during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at . For technical questions about recruiting, please email One does not provide, endorse, or guarantee third-party products or services available through this site. Positions posted in Canada, the United Kingdom, and the Philippines refer to Capital One entities in those regions. #J-18808-Ljbffr

Created: 2025-09-17

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