Housing Navigator at Equitable Social Solutions San ...

Overview Housing Navigator position at Equitable Social Solutions, San Mateo, CA. Equitable Social Solutions has been providing an array of homelessness prevention and housing supports since 2013. With programs in Eugene, Oregon; Chicago, Illinois; Madison, Wisconsin; and San Diego, California, Equitable Social Solutions has helped hundreds of households achieve housing stability. Equitable Social Solutions strives to eliminate housing barriers created by equity gaps that lead to housing instability. Our goal is to place individuals and families in permanent, stable housing and provide the needed tools and support to develop self-sufficiency. Once placed, supportive services are a key aspect to ensure both short-term and long-term goals are met. Equitable Social Solutions impacts lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness. Our program models are person-centered, unique to those we serve and sensitive to the diversity of the human experience. Responsibilities Effectively communicate both verbally and in writing. Ability to clearly present and explain information to groups. Speak clearly and persuasively to other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers on behalf of clients. Establish effective working relationships with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers. Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations. Maintain confidentiality of files and records. Assess client needs and conduct in-depth interviews that are sensitive. Have knowledge of the homeless community and County demographics. Implement and apply regulations to daily duties. Exercise attention to detail. Organize, prioritize, and complete a large volume of work within strict time deadlines. Work with clients experiencing homelessness to help place in immediate shelter (hotel/motels) and help overcome barriers or issues that affect their ability to obtain and retain housing and move toward self-sufficiency. Manage/process referrals received from County and Community following the Tier One and Tier Two guidelines. Manage and maintain a revolving caseload. Assess clients to determine appropriate levels of service on a case-by-case basis. Refer clients to appropriate agencies for specialized services and/or counseling. Develop action and stabilization plans with clients. Consult with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers. Provide and document individual/group counseling and referral services. Assist in developing immediate solutions to emergency problems and expediting delivery of needed services. Determine approval of supportive services based on certain criteria. Utilize data processing systems. Complete documents and forms, maintain records and files, and schedule appointments. Provide supportive services and issue additional funds and necessities to clients as needed. Document all expenditures, payments, and service issuances to clients. Work closely with prospective property owners/managers within the community to promote permanent opportunities for homeless individuals and families through outreach and education. Other duties as assigned. Qualifications Bachelor’s Degree in a Human Services field preferred or equivalent skills and experience. Intermediate computer skills in Microsoft Office, Email and Data Entry. Strong communication skills both written and verbal. Driver’s License with good driving record. Travel throughout the County. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

Created: 2025-09-17