Event Production Manager Washington, DC

Refer-a-friend to Convene and get cash rewards - learn moreJoin our teamWe are rethinking the workplace experience.We are a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner, not just a place, for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing our clients and members to focus on what they do best.The passion our company has for creating impactful work experiences for our clients extends to all of our employees as well. If you’re interested in helping us provide inspiring and unforgettable moments, consider joining our team.02Hospitality-drivenConvene is first and foremost a hospitality company that operates within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events.03Focused on innovationOur clients’ evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you’re a creative problem solver who doesn’t settle for “good enough,” you’ll feel at home here.We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.Diversity & inclusionAt Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.What You’ll Do:The Event Production Manager will act as the primary point of contact for the client during the planning process while also liaising with our on-site event, technology, and control room teams to ensure a seamless meeting event experience from start to finish. The Event Production Manager will ensure that the client’s vision for their event is executed, and that the client is fully supported from kick-off to post-event. The Event Productions Manager acts as project manager and ensures completion of on-site responsibilities by the Event Operations Team. The Event Production Manager supports our hybrid, virtual, and physical meetings products. The Event Production Manager lives Convene’s values and exhibits our hospitality standards at all times.As the Event Production Manager, you will:Plan and oversee all aspects of meetings programs across our physical, hybrid and virtual products.Effectively communicate both verbally and written, with all level of associates, clients, and all Convene departments in an attentive, friendly, courteous, and service-oriented manner.Effectively listen to, understand, and clarify concerns raised by associates and clients.Serve as a pre-sales support function for our Sales team to advise on applicable deadlines and requirements to ensure a successful event. Work closely with Sales Department to prepare room diagrams and photos, and facility insights; assist relationship managers in getting clients through the contract phaseSchedule and host kick-off call with client.Develop event timelines, communicate & enforce all pre-production deadlines to clients.Serve as the primary point of contact for the client leading up to day-of event. Facilitate conversations to understand their needs for all aspects of their program including but not limited to culinary, service, & AV.Prepare and distribute all room diagramsWork closely with culinary and service team to finalize menus and timingPartner closely with our AV teams to ensure the client’s AV needs are understood, communicated to AV Operations, and executed properly.Recommend and/or coordinate with third party vendors for event enhancements and experiences (florists, musicians, branding, linens, etc) as required.Host client Run of Show Review with AV Production team for Hybrid Events.Create and maintain detailed event documentation for each bookingTrack project timelines and status updates in Clickup.Responsible for the creation of PEO’s (Program Execution Orders), program diagrams, and invoices for post-contract add-ons.Support our Event Site Production team with the collection of the livestream event platform details, including, but not limited to, agenda, speaker details, sponsor details, and other collateral.Conduct pre-event and post-event debriefs for our internal stakeholders.Follow up with client with any post-event deliverablesConduct weekly regular PEO meetings with on-site operations teams.Provide status updates to internal and external stakeholders on pre-production milestones to ensure successful delivery on the day of the event.Supervise proper calculation of all program checks and ensure client approval and signaturesEnsure collection of all program balancesWhat We Look For:3+ years in a customer facing rolePrior experience in event planning and project managementComfort using web based collaboration tools including, but not limited to Slack, Salesforce, SmartSheets, Google SuiteFamiliarity with SaaS, event platform/video/web conferencing a plusStrong business acumen and staying cool under pressureNatural problem solver, obsessed with finding appropriate solutions to meet customer needsAble to multitask, and obsessed with customer satisfactionCompensation:The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.Salary Min: $65,000 Salary Max: $70,000This role is also eligible for Convene's annual incentive performance bonus plan.This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Who We Are:Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.Learn more at.At Convene, you’ll receive:Health and WellnessExcellent health coverage for you and your family starting day one24/7 virtual care through Centivo CareEmployee Assistance Program: emotional well-being and support for everyday lifeFertility & family planning through KindbodyTime Off and Work-Life BalanceGenerous paid time off plus time off for your birthdayA Holiday closure each year to allow all employees to unplug and rechargePaid time off for new parents: maternity, paternity, adoptionFinancial Support and Benefits401K plan with company matchingFinancial support for education: for attending conferences, taking courses, or gaining certificationsProfessional Development and RecognitionContinuous professional and personal development supportEmployee recognition and reward programs to mark achievements and milestonesCommunity and ImpactOpportunities to volunteer, donate, and participate in community give-back initiativesThe opportunity to have a significant impact on your team and the business in the work that you do#LI-AS1Create a Job AlertInterested in building your career at Convene? Get future opportunities sent straight to your email.Accepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfAre you legally authorized to work in the United States? * Select...Have you previously been employed by Convene or etc.venues? * Select...Were you referred by someone at Convene? * Select...If you were referred by a Convene employee, please indicate the Convene employee name here and provide some context on how you know them. *Website/Portfolio/GithubLinkedIn ProfileAwards and recognitionsBest Small & Medium Workplaces, Fortune Magazine | 2018, 2020Best Workplaces in New York, Fortune Magazine | 2017, 2019, 2020, 2021Best Workplaces in the Meetings Industry, Meetings & Conventions Magazine | 2018Top Companies - Startups, LinkedIn | 20175000 Fastest Growing Private Companies, Inc. Magazine | 2017-2019, 2024Best Places to Work for Midsize Companies in NY, BuiltIn NY | 2022Best Places to Work Boston, Chicago, Philadelphia, BuiltIn | 2023Learn more about what it is like to work at ConveneConvene CEO talks about growing your career #J-18808-Ljbffr

Created: 2025-09-17