Tax Experienced Manager, Global Tax Outsourcing

Tax Experienced Manager, Global Tax OutsourcingStamford, CT, United States and 7 moreJob DescriptionJob Summary:The Tax Experienced Manager, Global Tax Outsourcing (GTO) delivers exceptional client service to BDO's fast expanding client base. This role will work as part of a dedicated team, taking responsibility for controlling a number of clients’ outsourced service lines, working directly with clients and the supporting team under Partner/Director or Sr. Manager’s supervision. This position will take responsibility for the coordination and completion of projects at the executive level with partnership from a variety of teams. Additionally, the Global Tax Outsourcing Experienced Manager plans, sets deadlines, assigns responsibilities, and monitors project completion The ideal candidate for this role is familiar with a variety of the field's concepts, best practices, and procedures, and will rely on their extensive experience and judgment to plan and accomplish their goals. This role performs a variety of tasks as they relate to project plans and cross functional support, while leading and directing the work of others. A wide degree of creativity and latitude is expected. Experience with executive presentations and project is a must.Job Duties:Professionally communicates and partners with cross-functional teams for project timeliness and support. Ensures that excellent services is adhered to in all dealings with clients, employees, and BDO's Local Country Providers (LCP's) and the required Service levels are achievedBuilds and manages at a global strategic level, strong relationships with clients through all manners of communication inclusive of regular visits to client sites, and, as needed, to BDO regional offices/team sitesEstablishes and maintains client account plans and ensures that action steps are implemented to achieve results in client satisfaction, retention, and expansion of services or countriesManages projects across all lines of business needs. Including but not limited to: financial projects, inter-country projects, etc.Maintains highest level of confidentiality and discretionLearns organizational systems and evaluates the need for resources appropriatelyConsistently manages time, budget and resources for all projects ensuring delivery dates, identification and resolution of issues, adherence / mindfulness of project scope, and the impacts of changesDevelops and nurtures strong, collaborative, trusting relationships among the project’s leadership, team members, and key partners. Manages a team of professionals based on client scope of work in the NYC Office and through the BDO Partner Network around the worldExpertly communicates to all team/campaign members ensuring knowledge of project scope, responsibilities, and changesIdentifies trends, best practices, and opportunities for payroll consulting, written analysis, and recommendations for cost effective client solutionsActs as a client advocate and strategic resource for overall client issues in the areas of billing, legal, policy, country tax issues, payroll management operations, and systemsWorks with BDO Partners to prepare year end client review and analysis as well as monthly reports and quarterly reviews as requiredManages Risk & Compliance in line with BDO USA & Client policies. Ensures team compliance with BDO standards, client policy, monitors data accuracy and integrityDevelops Requests for Proposals (RFP), for account renegotiations, including fee structure and presentationDevelops processes and procedures within the team and region which maximize productivity, ensure clear communication and efficiency, and effect consistent service deliveryDevelops and implements efficiency plans including both off-shoring and near shoring strategies and activitiesWorks with the Implementation team during execution plan for new accounts ensuring that communication bridges, policies, procedures, and processes are in place and followedWorks alongside and consults with Senior Directors and Partners as appropriateIs open to change and adopting new approachesUndertakes other tasks and special projects as requiredExceptional Client Services BehaviorsDemonstrates overall client ownership and ensures the highest standards in othersProactively takes potentially valuable ideas to the clientActs as a collaborative client manager and applies a managed client approachDevelops innovative solutions to the commercial challenges of the clientCommunicates effectively to ensure client expectations are managed appropriatelyBusiness & Personal Development BehaviorsDevelops and builds a pipeline of potential new work with minimal supervisionActively involves others in their business development activitiesWrites a personal development plan and ensures it is executedUndertakes meaningful business discussions with clients at all levelsBegins to develop an area of specialism and knowledgeIs fully involved in Business Development (BD) strategyOpenly shares expertise both internally and externallySupervisory Responsibilities:Monitors performance of team against set goals and standards, responding to any deviations in a proactive mannerServes as a resource for problem resolution, training, and team buildingGives time to other people to help them solve their issuesIs robust under pressure when managing multiple project/activitiesTakes the lead with difficult conversations and delivers constructive feedbackEnsures high quality work from their team, ensuring high standards are maintained for all internal and external clientsQualifications, Knowledge, Skills, and Abilities:Education:Bachelor’s degree, required; focus in Accounting, Economics, or Finance, preferredExperience:Five (5) or more years of Global Tax Outsourcing experience, requiredExperience in a professional services firm, requiredLicense/Certifications:CPA certification, Attorney (admitted to practice in a U.S. jurisdiction), or Internal Revenue Service Enrolled Agent (“EA”) (or the equivalent of one of these designations), preferredSoftware:Proficient in IT applications e.g., Microsoft Office (Word, PowerPoint, and Excel), preferredProficient in SharePoint and GFR, preferredLanguage:English and proficiency in more than one (1) other language, preferredOther Knowledge, Skills, & Abilities:Excellent organization/computer skills with the ability to work on various projects simultaneouslyGood judgment and strong reasoning skillsExcellent written and verbal communicate skillsWillingness to work off-hours; flexibility/ability to work across global time zonesExcellent interpersonal skills with the ability to relate with diverse personalities in a tactful and mature mannerAbility to respond tactfully and professionally in high demand situationsIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.National Range: $94,500 - $189,000Maryland Range: $94,500 - $189,000NYC/Long Island/Westchester Range: $94,500 - $189,000About UsJoin us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:Welcoming diverse perspectives and understanding the experience of our professionals and clientsEmpowering team members to explore their full potentialOur talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunitiesCelebrating ingenuity and innovation to transform our business and help our clients transform theirsFocus on resilience and sustainability to positively impact our people, clients, and communities*Benefits may be subject to eligibility requirements.Locations 15 One International Place, Boston, MA, 02110, US 421 Fayetteville Street, Raleigh, NC, 27601, US 2929 Allen Parkway, Houston, TX, 77019, US 1180 Peachtree St NE, Atlanta, GA, 30309, US 200 Park Avenue, New York, NY, 10166, US 1055 Washington Blvd, Stamford, CT, 06901, US 23 600 North Pearl, Dallas, TX, 75201, US 330 North Wabash, Chicago, IL, 60611, US #J-18808-Ljbffr

Created: 2025-09-17