Business Recruiter (Contract)

OverviewIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin lets businesses deliver always-on, impeccable customer service and transform customer experiences. Fin can be combined with our Helpdesk to form the Intercom Customer Service Suite, which provides AI-enhanced support for more complex or high-touch queries that require a human agent. Intercom was founded in 2011 and is trusted by nearly 30,000 global businesses. We push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What’s the opportunity?Intercom is looking for a Recruiter to support strategic hiring for our organization and contribute to our team’s growth and success. You will drive full cycle recruitment for positions across our Business (non-tech) teams. You will partner with leadership as a strategic talent partner and advisor, design sourcing strategies, and differentiate Intercom in the market. You will identify opportunities to improve recruiting processes and collaborate with stakeholders to drive solutions forward. What will I be doing?Partner with Intercom’s leaders and Hiring Managers to deeply understand their fluence and advise stakeholders on recruiting approach, strategy, and processes.Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics.Attract passive talent through authentic storytelling of company strategy and goals.Leverage data to diagnose challenges, create and execute solutions, and advise stakeholders.Provide an excellent candidate experience and serve as a trusted partner. What skills do I need?4+ years of full cycle GTM/Sales recruiting experience in a high growth tech environment.Expertise and market intelligence across business teams (GTM and G&A functions).Creative recruiting approach capable of attracting and converting talent.Proven track record partnering with GTM leaders to meet and exceed hiring goals.Data-driven with the ability to use metrics to inform decisions.Strong analytical, conceptual, and problem-solving abilities.Passion for building and managing diverse pipelines.Aligned with Intercom’s values; growth mindset, collaborative, urgent, and customer success-focused. We are a well-treated bunch with awesome benefits. If there’s something important to you that’s not on this list, talk to us! Competitive salary and meaningful equityComprehensive medical, dental, and vision coverageRegular compensation reviews — great work is rewardedFlexible paid time off policyPaid Parental Leave ProgramIn-office bicycle storageFun events for Intercomrades, friends, and family Proof of eligibility to work in the United States is required. Intercom has a hybrid working policy. We believe in in-person collaboration while providing flexibility to work from home. Employees are expected to be in the office at least three days per week. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. #J-18808-Ljbffr

Created: 2025-09-17