Manager, Information Technology
Friends of the Children - Seattle - San Francisco, CA
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At Waverley Street Foundation, we’re turning imagination into reality by investing in community-led programs that will help grow better food, preserve farmland, get cleaner, more affordable energy, build smarter, more successful businesses, and cultivate a healing planet.Our work drives lasting change through strategic funding of renewable energy and regenerative agriculture programs — targeted community investments that boost economic growth and improve health outcomes.Unlike most philanthropies, Waverley is spending down its assets—approximately $3 Billion— over the next decade, a decision that empowers it to support not only sensible and pragmatic solutions but also daring bets and breakthroughs that can alter the trajectory of the climate crisis and unlock a new and better future for humanity.Waverley does its work in deep collaboration with field experts and advisors, as it is essential that our strategy is developed not in conference rooms but out in the world, informed by the lived experiences and innovative ideas of the people most directly impacted by the problems the Foundation seeks to address. Specifically, Waverley convenes experts from a variety of disciplines who are close to communities – their experiences, and their order to execute against our ambitious goals, we are seeking our Manager, Information Technology.The RoleReporting to the Head, Grants Management & Information Technology, the Manager, Information Technology (IT) will support the hardware, software, and onboarding needs of Waverley Street Foundation. This role ensures that every employee—whether joining, departing, or in need of day-to-day support—has the tools, systems, and assistance required to succeed. The Manager, Information Technology owns the full lifecycle of IT hardware and software across the organization, partnering with internal teams and external vendors to maintain seamless operations. This role requires a highly organized, tech-savvy, and service-driven individual who will lead strategic technology initiatives to optimize processes and provide hands-on support, this role is central to enabling productivity and fostering a smooth, secure, and effective tech workspace environment.This position is based in the San Francisco Bay Area.Core ResponsibilitiesTechnology, Systems, and Data ProjectsLead and support strategic software systems initiatives in partnership with the dept head, including requirements gathering, stakeholder alignment, vendor/systems evaluation, and implementation planning, to drive operational efficiency and technology modernization.Foster cross-functional collaboration to define and execute data and technology strategies that are aligned with organizational goals and long-term scalability.Develop and maintain robust reporting and data analytics frameworks, enabling data-driven decision-making and delivering actionable insights across business units.Systems Setup, Administration & File ManagementAdminister core applications including Google Workspace, Slack, Zoom, Okta, and others.Manage user permissions and file access within Google Drive, ensuring appropriate document visibility and collaboration settings.Monitor shared drive organization, storage usage, and enforce best practices for naming conventions and folder structure.Support data security and retention by managing Drive sharing settings, external access, and content lifecycle.Research and vet new application requests to ensure they are secure and compatible with WSF & EC systems, and requirements.Collaborate with external vendor support teams on system configurations and integrations.Onboarding & Offboarding SupportPrepare software and hardware (device enrollment, configuration) for new hires to ensure a seamless Day 1 experience.Set up desks for new hires, including full hardware deployment.Host onboarding workshops to guide new team members through tech setup and app usage.Coordinate hardware returns from offboarded employees, both in-person and via remote shipping.Process offboarding employees in alignment with security and offboarding protocols.Manage purchasing and tracking of laptops, phones, monitors, and other standard hardware.Coordinate with EC IT for peripherals (keyboards, mice, laptop stands, Airpods).Maintain an organized inventory of laptops, monitors, and privacy screens and other hardware.Ad Hoc SupportConduct conference room technology checks and provide meeting/event support asOffer IT assistance for high-stakes events such as board meetings.Who You AreIT Project Management7+ years of experience in information technologyRequirements gathering, stakeholder analysis, and project scopingVendor research, evaluation, and selection processesImplementation planning and execution tracking (may include use of tools like Asana, Jira, or Trello)Ability to translate business needs into technical solutionsIT Systems Administration:Proficiency in managing SaaS platforms like Google Workspace, Slack, Zoom, OktaExperience with user provisioning/deprovisioning, permissions management, and system integrationsFamiliarity with file management best practices (naming conventions, folder structures, shared drives)Understanding of data security principles, access control, and content lifecycle managementKnowledge of device setup, configuration, and enrollment (macOS & iOS environment with Jamf as MDM)Ability to troubleshoot A V and conferencing equipment in office settingsData & Reporting Tools:Competency in data analytics tools (Excel, Google Sheets, Tableau, Power BI)Experience developing dashboards, data pipelines, or using APIs for integrationsFamiliarity with data governance and supporting data-informed decision-makingStrategic Technology PlanningCapability to define and execute data and technology roadmaps aligned with organizational goalsUnderstanding of digital transformation and change management principlesComfort working with external vendors and partners for system upgrades or integrationExperience working with teams across departments to align on system needs and use casesAbility to host onboarding workshops and provide training in a clear, accessible mannerCoordinate with finance, operations, EC IT and leadership on IT purchases, access, and securityDemonstrated patience and clarity when troubleshooting for non-technical staffHistory of responsive and effective ad hoc IT support, particularly in high-stakes environmentsExperience in building or improving onboarding and offboarding protocolsAttributes for SuccessPassionate about advancing equitable and transformative solutions to the climate crisisAble to synthesize information and distill complex ideas into clear, concise, and actionable formsProven track record within complex, multi-stakeholder projects/organizationsSkilled at building strong relationships and cultivating diverse networksHumble and open to differing views and perspectivesIntellectually curious and stays current on news in their fieldComfortable with radical approach to diversityAble to break down barriers to getting things done, while always operating with unassailable integrityWilling to pitch in when neededLow drama, good humor and joie de vivreCompensationSalary: This position offers a salary range of $135,000-$175,000. The exact offer will be determined by the candidate’s skills, qualifications, and experience relative to the requirements of the role.Benefits: In addition to salary, this position includes a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) plan with employer match, paid time off, and other perks.Location: This is a hybrid role based in San Francisco, with a firm expectation of working in-office three days per week.Please submit your resume and cover letter expressing your interest in the position and fit for the role via the “Become a Candidate” button below. Letters may be addressed to Martens Roc.Applicants applying by September 8 will be given priority consideration, with the position open until filled.GoodCitizen has been exclusively retained b y Waverley Street Foundation to lead this search. For questions, please contact: #J-18808-Ljbffr
Created: 2025-09-17