Systems Administrator Sr - Boston

Responsibilities:Provide Tier 1 & 2 desktop user supportProvide support for HUD Baseline desktop and Microsoft Office SuitesPerform network printer/Multi-Function Device installs, upgrades & problem diagnosisPerform LAN Administration for Windows 200x serversInstall workstation and file server software and hardware - locally and via remoteDiagnose and resolve LAN configuration problemsEvaluate and diagnose cabling, software and hardware problemsInstall and support telecommunications hardwareBasic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assignedEmail User supportData backup and restorationProvide technical support for webcast/video teleconferencesSecurity patches and software upgrade surge supportSupport technology upgrades – both hardware and softwareProvide problem tracking support (CA Service Center) – end-user desktop/server supportPerform field office visitsPerform root cause analysisPerform desktop/server decommissioningDocumentation of standard IT processes and procedures #J-18808-Ljbffr

Created: 2025-09-17