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Restoration Branch Manager Summit Location

Servpro Industries, Inc. - Austin, TX

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Job Description

OverviewAs the Restoration Branch Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads the team to operational excellence.Reports To: General ManagerResponsibilitiesWhat does a Mitigation Manager with SERVPRO do?Lead a team of hardworking individuals serving others within your communityPlease make a difference for others that have had a disaster strike their property.Take pride when your team completes mitigation projects on budget with an exceptional customer experience.Be empathetic and show a sense of urgency while communicating through modern technology.Key ResponsibilitiesSupervise, monitor, and communicate with management staff to stay updated on jobs, documentation, validation, and customer issues.Effective written and oral communication3+ years of management experience in the Fire and Water Restoration industryExcellent leadership- communication skillsKnowledgeable at estimating, job costing, and quality controlWorking knowledge of Google WorkplaceExperience working with property ownersBusiness DevelopmentEnsure clear two-way communication with the owner, team members, property owners, and clientsEnsure an accurate scope of work for projects.Negotiate customer and client approval of project scope and estimateSchedule, coordinate, and oversee crews and resources to provide service on active projects, including subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain written communication with customers, teammates, vendors, and insurance representativesManage production expenses, including equipment, vehicles, and other material assetsAdditional ResponsibilitiesManage the customer, and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesPosition RequirementsValid driver’s licenseAt least three years of management and supervisory experienceAt least three years of industry experienceIICRC certificationAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to complete a background check subject to applicable lawTeam Compensation and BenefitsLeadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunitiesMonthly cross-training opportunities to advance your careerPaid trainingGreat culture and team dynamicBonus opportunities based on performanceEach SERVPRO Franchise is Independently Owned and pensation: $60,000.00 - $70,000.00 per yearApplicationPicture yourself here fulfilling your potential.At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.Apply with Indeed(if you already have a resume on Indeed)Or apply here.First Name *Last Name *Email *Phone *Yes, Text Me!I want to get text messages for this job from SERVPRO of Summit, Lake, Park & Eagle Counties.Our employment process requires an in-depth background check, are you willing to proceed with this application *Are you 18+ years old? *WHY CONSIDER A CAREER WITH SERVPRO?Service to the CommunityBeing Part of a TeamStability & GrowthThe Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences. #J-18808-Ljbffr

Created: 2025-09-17

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