(USA) Manager, Revenue Technical Support

Position Summary At Sam's Club, we are dedicated to enhancing the value of our membership by fostering strategic partnerships with suppliers, offering unique and fulfilling experiences. Our Member Access Platform (MAP) is integral to this mission, connecting suppliers, marketers, and merchants to deliver impactful omnichannel experiences supported by measurable insights. This is an exciting opportunity to contribute to a rapidly growing, high-visibility team within Sam's Club. We believe in the power of targeted, accountable digital advertising, underpinned by our robust first-party member sales data. The expansion of our digital advertising business is vital for driving Sam’s overall growth strategy. Sam's Club MAP is seeking a highly motivated and skilled Manager, Ad Tech Operations to contribute to critical initiatives aimed at optimizing our ad platform infrastructure and supporting the adoption of proprietary Sam's Club advertising technology. This role requires a professional with strong project coordination skills, a collaborative approach, and the ability to effectively communicate with various stakeholders. The Manager will play a key role in supporting the evolution of our ad serving capabilities, contributing to scalability, efficiency, and alignment with overall business objectives. What you'll do Support Ad Platform Initiatives: Assist in the execution of migration projects for advertising platforms and support the adoption of future Sam's Club proprietary ad technology. Facilitate Cross-Functional Collaboration: Collaborate with Product, Engineering, Media Activation, Sales, Yield, and Trafficking teams to support requirements definition, foster alignment, and help resolve interdependencies. Communicate Stakeholder Updates: Provide regular updates to stakeholders on ad platform strategy and performance, and support the preparation of materials for executive-level communications. Platform Support: Own the Tier 2+ support processes, contribute to the establishment of standardized workflows and support guides, and offer guidance on ad creative and tag issues to ensure accurate campaign tracking and reporting. What you'll bring 3-5 Years of experience with various ad platforms, including but not limited to Google Ad Manager (GAM), The Trade Desk (TTD), LiveIntent, and Search ad platforms. Familiarity with Order Management Systems, particularly AdBook. Understanding of fraud identification and mitigation tools such as IAS, DoubleVerify and HUMAN. Knowledge of advertising compliance, privacy and standardization principles, specifically GDPR, CCPA, and MRC accreditation. Experience supporting ad technology migrations and implementations. Solid understanding of the ad serving process and ad tech ecosystem, including ad servers, SSPs, DSPs, DMPs, and analytics platforms. The above information is provided to indicate the general nature of the work performed in this role and is not designed to be a complete description of duties. The full Job Description can be made available as part of the hiring process. Who Are We Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, operating almost 600 clubs in the US. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Benefits Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and more. Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people. Salary and Location Salary ranges: Hoboken, NJ: $84,000 - $156,000 per year. San Bruno, CA: $91,000 - $169,000 per year. Additional compensation includes annual or quarterly performance bonuses. Primary Location 221 River St, Hoboken, NJ 07030, United States of America Accessibility and WCAG We value candidates with a background in creating inclusive digital experiences, knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating accessibility into products and services. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. #J-18808-Ljbffr

Created: 2025-09-17