Front End Shift Supervisor

027 Mission Hills - Lazy Acres Natural Market, San Diego, California, United States of AmericaJob DescriptionPosted Friday, July 25, 2025 at 10:00 AM | Expired Wednesday, August 13, 2025 at 9:59 AMAt Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition to functional supplements and body care, we are here to support you in mind, body, and soul.Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips to our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean, and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community gredients You'll Bring to the TableYou love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work. You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.What Will Be On Your Plate?Job Title: Front-end Shift SupervisorDepartment: Front-endReports To: Customer Service ManagerFLSA Status: NonexemptSummaryThis is a management-in-training position. The Front-end is the first and last impression customers have of our store. The Front-end Shift Supervisor must be enthusiastic, possess strong communication and people skills, and be able to keep morale high among staff, serve customers effectively, and maintain a welcoming environment. Key traits include good listening skills, leadership, empathy, self-motivation, supportiveness, and a sense of urgency.Essential Duties and ResponsibilitiesThe Front-end Shift Supervisor assists the Customer Service Manager in supervising and coordinating activities of Front-end employees. Responsibilities include planning, assigning work, rewarding and disciplining staff, addressing complaints, and resolving problems. Specific duties include:Leading by example and modeling correct behavior.Performing cashier and courtesy clerk duties, including operating registers and assisting customers with carry-out service.Maintaining cleanliness and organization of work areas.Enforcing policies, including liquor and tobacco laws, verifying IDs, and ensuring legal compliance.Training and developing employees on store policies and procedures.Handling customer complaints and resolving issues to promote good relations.Performing cash register audits and balancing registers.Ensuring opening and closing procedures are followed, including safety checks and paperwork completion.Managing inventory and supplies, communicating needs to the manager.Enforcing safety standards and customer service policies.Providing excellent customer service and building relationships to encourage repeat business.Supervisory ResponsibilitiesDirectly supervises 8-18 employees in the Front-end Department, following company policies and legal requirements.Customer Service SkillsMust provide exceptional customer service, demonstrating a positive attitude, respect, and flexibility, exceeding customer expectations.Education and/or ExperienceHigh School diploma or GED; or 3-6 months related experience/training; or equivalent.Language SkillsAbility to read, write, and communicate effectively in English, both verbally and in writing.Mathematical SkillsAbility to perform basic math calculations, including discounts, percentages, and volume.Reasoning AbilitiesAbility to follow instructions, resolve conflicts, analyze situations, and implement solutions.Physical DemandsStanding for long periods, walking, using hands and wrists, reaching, lifting up to 50 pounds, with moderate noise levels.Why You’ll Love Working at Lazy Acres Natural MarketCompetitive weekly pay!Values-based culture supporting growth and prehensive training programs.Opportunities for advancement within our brands.Benefits including medical, dental, vision, and 401K.Scholarship opportunities.20% discount at all Bristol Farms and Lazy Acres locations.$60 Shoes for Crews credit every 6 months. #J-18808-Ljbffr

Created: 2025-09-17