Vice President of Education

Build the next era of commercial real estate education.The CCIM Institute is hiring a Vice President of Education to set the vision and lead execution across the portfolio of educational offerings to advance commercial real estate professionals, including the gold standard CCIM Designation. You’ll translate market trends into timely learning, elevate faculty excellence, and deliver measurable outcomes, while empowering a strong team to do their best work.Headquartered in Chicago, The CCIM Institute is a global professional association of more than 12,000 members. We award the industry’s top professional Designation, provide rigorous education and training for current and aspiring professionals, offer technology that helps members close more deals, and foster a global network that’s second to none. For decades, The CCIM Institute has also advanced diversity within commercial real estate. Learn more about our culture at /careers.We don’t hire résumés, we hire leaders. The ideal VP is forward-thinking, data-savvy, and people-first: a builder who sets clear direction, aligns volunteer leaders, and executes through others.And while experience matters, values matter more. We’re building a supportive environment grounded in trust, accountability, and mutual respect, so together, we can shape what’s next for the profession.Your Core Contributions to the Team Strategy and portfolioOversee management of The CCIM Institute’s CCIM Designation Education and the Robert L. Ward Center for Commercial Real Estate Studies (Continuing Education) programs, with a strong emphasis on program quality, learner experience, learner outcomes, and operational efficiency.Own a multi-year portfolio roadmap across in-person, virtual live, and on-demand; keep the catalog current and market?relevant and curate Forums/Summits and “Currently Commercial” content aligned to market needs and measurable outcomes.Lead national and chapter scheduling to expand learning access, balance instructor workload, and ensure balanced geographic coverage; own the master instructional calendar and resource plan; continuously monitor demand forecasts and registrations to make forward-looking recommendations and implement smart scheduling adjustments.Oversee a team responsible in implementing curriculum updates and related programs, certificates and skills programs with university outreach, and scheduling/licensing, Ward Center management, new course development, and licensee support.Quality, assessment, and global complianceDefine program and course-level learning outcomes and ensure assessments align so results reliably indicate competence.Champion exam integrity: set clear standards, keep questions current, ensure secure, fair testing, and act quickly when issues arise.Maintain CE approvals and audit readiness across jurisdictions, including timely reporting and records retention.Embed accessibility and privacy standards, uphold academic integrity with clear, consistent policies, and set procedures for international delivery to ensure consistent global delivery without sacrificing quality.Data & learning systemsMaintain dashboards that track KPIs such as learner progression and time?to?completion, pipeline conversion, program engagement, and course utilization, and set quarterly targets with reporting.Partner with Marketing and Membership to develop holistic approaches that gain and maintain student enrollment and membership engagement through educational programs; use insights to refine programs and scale proven approaches.Serve as business owner for the learning management system (LMS): roadmap, user experience, adoption, uptime/service levels, and integrations supporting enrollment rules, continuing education reporting, assessments/proctoring, credentialing, and analytics.Oversee the team responsible in implementing platform operations and improvements, instructor training materials, online course monitoring, and the online comprehensive exam, and enforce data governance (roles/permissions, privacy, retention) to enable actionable data and reporting.Financial strategy & growthOwn the Education profit and loss (approximately $6M) and annual budget. Set targets, review actuals monthly, and forecast with the Chief Financial Officer at least quarterly; make timely adjustments to pricing, capacity, and delivery mix to meet goals.Lead pricing and packaging: establish pricing strategy and promotion guardrails, and design bundles that accelerate course progression and movement through the CCIM Designation pipeline.Coordinate with The CCIM Foundation on scholarship design and targeting to expand access and accelerate progress toward the CCIM Designation.Develop growth partnerships (associations, universities, corporate buyers) and align with Marketing on campaigns that convert.People leadership and continuing education oversightOversee the team responsible in leading 60+ certified instructors: recruitment and training, communications, performance monitoring and recertification, assignments and evaluations, workforce planning and succession, and coverage for high-demand subjects and regions, including staffing of the Faculty Subcommittee.Strengthen the instructor lifecycle: recruitment, onboarding, mentorship, and professional development, with performance tiers tied to outcomes and evaluations.Lead the Education staff team and own instructor ethics standards and agreements; clarify roles, set goals, coach performance, manage contracts, and recognize wins.Publish service level standards for education service (response and resolution times, grade and continuing education posting); monitor weekly and address gaps with clear owners and timelines.Lead educational career counseling and standardized advising. Help students understand the value of our education, choose a clear pathway through the curriculum, and stay on track to successful completion; equip staff with practical guidance tools to deliver a consistent experience.Coordinate accommodations and proctoring; identify at-risk learners early and offer targeted interventions to raise completion and pass rates.Direct end-to-end CE processing: attendance validation, certificate issuance, jurisdiction reporting, with regular audits for accuracy and timeliness.About You Knowledge and abilities10+ years’ relevant experience in education management, either corporate orStrong business skills, including the ability to manage and grow a complex business across a portfolio of offerings with total annual revenue of approximately $6M.Proven capability in effectively leading a performance-based and outcome-based program and staff. You will have developed and operationalized strategies that have taken a program or organization to the next stage of growth.Education, certification, licensesBachelor’s degree required; master’s degree preferredQualifications and other skillsStrong leadership and interpersonal skills, including the ability to work effectively with colleagues, staff, partners, and The CCIM Institute members.Demonstrated track record of innovative problem-solving and idea generation.Effective negotiation skills, including the ability to negotiate contracts and other business arrangements with course creators and other partners.Effective communication skills, including the ability to develop clear, concise, and compelling presentations, proposals, status reports, and other documents.Strong analytical skills, including the ability to identify, assess, and address key businessAbility to work effectively in collaboration with diverse groups ofA team player, who can interrelate and operate effectively with peers and other associates within a collegial, yet demanding, work environment.Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities.What We Provide YouThe CCIM Institute works hard to provide benefits that make your life better. We offer a comprehensive benefit program that features:Health coverage for you and your family through medical, dental, and visionFinancial protection through disability, life, accidental death and dismemberment, and business travel insurance.A 401(k) plan with companyTax advantages through flexible spending accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.To help you manage your work and life needs we offer a life assistance program, free gym access, and professional development opportunities.A generous paid time off program, including vacation, sick, personal, summer flex time, and volunteer days.All The Other StuffThis position reports to our Chief Strategy Officer and is an exempt position.The CCIM Institute is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. In 2018, The CCIM Institute won the Welcoming Environment Organizational award for demonstrating that it engages people in an authentic manner – where uniqueness is valued, respected and supported through opportunities and interaction.The job functions listed above represent the primary duties and responsibilities of this job and in no way states or implies that these are the only duties to be performed by you. Other duties and responsibilities within the scope of this job may be assigned. You will be required to follow all instructions and to perform all duties requested by your manager; subject to reasonable accommodations and within the scope of the position. #J-18808-Ljbffr

Created: 2025-09-17