Account Executive

Who We AreAt Serval, we're building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by deploying AI agents to resolve IT issues instead of humans.Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions.Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group.Role OverviewAs an early member of our go-to-market team, you’ll be responsible for evangelizing and selling Serval to potential customers and closing new business. This role is for someone who’s excited to hunt big new logos, and act as a crucial link between sales and product/engineering. With a consultative approach to selling, you'll become a trusted advisor to key decision-makers. This is a unique opportunity to join a fast-growing startup with a hardworking, high-energy team.What you’ll doOwn the entire sales process from prospecting to closeConduct discovery to deeply understand stakeholder needs, goals, and business challengesDesign and deliver compelling product presentations/demos that articulate the value of the Serval platformManage a well-run sales process, always ensuring to set and hold meaningful next stepsDevelop and maintain strong relationships with senior executives and decision-makersCollaborate cross-functionally with product, marketing and engineering to ensure a seamless sales processBecome an expert in Serval’s product so that you can advise prospects on best practicesContinuously deepen your industry and technical knowledge to position our value proposition effectivelyRole is based in our SF HQ, however travel to industry events or customers in territory is expected at least once per quarterWhat you’ll need2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievementExperience running complex, consultative sales cycles of 1-4 months for a more technical productSelf-motivated and ready to thrive in a fast-paced environmentExceptional communication, presentation, and negotiation abilities to engage VP/C-Suite IT and security leadersBonus PointsPrevious experience as an early Account Executive at an early-stage startup.Experience selling to IT or security buyers.What We OfferImpact: Be the driving force behind our revenue growth, shaping the success of our product and company.Growth: Be a founding member of Serval’s GTM team. Elevate your career in tandem with Serval’s rapid expansion.Culture: Join a fast-paced team that values velocity, high performance, and pensation: Competitive salary, equity, and a comprehensive benefits package. #J-18808-Ljbffr

Created: 2025-09-17