Sales Operations Analyst

FocusKPI is looking for aSales Operations Analystto join one of our clients, a high-tech SaaS company.Our client's Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. The team complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.Our client is looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join the dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You’ll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.Work Location:Remote - anywhere in the USDuration:12-monthcontractPay Range:$28/hr to $37/hrResponsibilities:Reporting and Analysis: - Build and maintain sales reports and dashboards to track key performance indicators - Monitor data quality and integrity across systems; identify and resolve discrepancies - Analyse sales performance and provide insights to inform decision makingProcess Improvement: - Identify opportunities to streamline workflows and improve sales operations - Partner with IT and Sales to implement changes that enhance efficiencyStakeholder Support: - Respond to ad hoc sales support requests, providing timely and practical solutions. - Collaborate with stakeholders to tailor reporting and share insights that support local and global sales effortsSystem & Data Governance: - Ensure consistent and accurate data entry across Salesforce and related tools - Promote system adoption and adherence to data governance standardsQualifications:Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environmentProficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etcConversational intelligence tooling experience a distinct advantageStrong analytical and problem-solving skills, with the ability to interpret and present data from multiple sourcesExcellent interpersonal, verbal, and written communication skillsAbility to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detailDemonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functionsThank you!FocusKPI Hiring TeamFounded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @ email domain. If you have received fraudulent emails now or in the past, please report it to .The domain @ is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @. #J-18808-Ljbffr

Created: 2025-09-17