Principal Sales Operations Analyst - Mid Market Sales

We are seeking a highly self-motivated, data-driven, and detail-oriented individual to join our Sales Operations team, supporting Mid-Market Sales. The team enhances the efficiency and effectiveness of our Mid-Market sales organization by managing and analyzing sales performance data, optimizing sales processes, and developing strategic action plans that boost business outcomes. This role partners deeply with and acts as a trusted advisor to our Mid-Market Sales leaders, has a strong pulse on the team’s needs and business opportunities, and plays a critical role in generating reports and insights that guide management decisions.This position requires a strong background in Analytics and Sales Operations, as well as the ability to drive in-depth reporting, analysis and complex, cross-functional projects from concept to execution. You will be responsible for managing and optimizing the Mid-Market Sales Business Rhythm (pipeline mgt, forecasting etc.), providing visibility into overall sales performance, running analytical deep dives, and driving accountability across teams to move the needle on our most critical business outcome metrics.As a result, this role requires a self-starter who is comfortable taking initiative, operating independently, and generating creative data insights that help move the business forward. The ideal candidate possesses strong analytical skills, can identify meaningful opportunities to improve sales performance and has the ability to translate findings into concrete initiatives. Additionally, the candidate should be comfortable working in a fast-paced, ambiguous environment where they can adapt, prioritize, and execute with operational rigor.You will collaborate directly with cross-functional teams in Sales, Product, and Analytics. This role requires end-to-end ownership of our Sales Performance Mgt. domain, either by leading initiatives directly or by influencing outcomes through others. Your strong relationship-building, influencing, and communication skills will help you succeed.ResponsibilitiesEnhance sales performance through data analysis and reportingManage the overall business rhythm calendar, meetings & contentMonitor sales performance metrics and provide regular reports to managementOversee the effective use of pipeline management & sales forecasts to enable strategic planning and decision makingContinuously analyze sales performance data to identify trends, patterns and areas for improvementDefine action plans to boost sales performance and oversee the cross-functional execution of said plansIdentify and execute analytical deep divesAnalyze and continuously improve our foundational reporting, drive KPI development and reporting requirementsWork with our technical teams to drive automation through our BI dashboardsAct as the trusted advisor to our sales leadership team and operate as an expert that deeply understands our business levers, how and when to activate themSupport annual planning and quarterly target settingBachelor’s Degree in a numerate or business related subject (Business Management, Finance, Statistics, Finance, Computer Science, Information Systems, etc.)7+ years of Sales Operations/ Sales Analytics experienceExtensive experience analyzing and improving sales performance management, with the ability to translate business insights into actionable prioritiesStrong bias towards action with proven track record rallying cross-functional teams (e.g. Sales, Analytics, Marketing etc.) to turn insights into actionable plans that boost business outcomesSeveral years of hands-on experience & advanced proficiency in Excel & SQL and BI tools (e.g., Tableau, Qlik, Dash)Extensive experience preparing and leading standard business rhythm meetingsProven stakeholder management experience, particularly in the context of trusted relationships with Sales executivesExperience preparing C-level executive updates on sales performanceAbility to communicate data insights effectively and create compelling presentations for executivesExperience with CRM & Sales Performance Mgt systems (e.g. Salesforce, Gong etc.)Experience in designing, building & collaborating on best-in-class reporting dashboards, ideally in a high-growth SaaS environmentStrong results orientation with a proven track record of flawless execution and strong attention to detail #J-18808-Ljbffr

Created: 2025-09-17