Regional Director of Sales

RestorePro Reconstruction is seeking a Regional Director of Sales to join our Charlotte team.This role is a sales leadership position responsible for managing and mentoring a team of Business Development Managers across North Carolina, South Carolina, and Tennessee. The ideal candidate is a strategic, results-driven professional with a strong background in sales and team leadership, preferably within the restoration or service-based industry. The position requires expertise in executing structured sales processes, coaching sales talent, leveraging data and CRM tools, and driving revenue growth.Key responsibilities include overseeing regional sales strategies, managing territories and pipelines, and aligning sales efforts with company goals. The role involves up to 50% travel for in-person support, and collaboration with operations and executive leadership to ensure service excellence. Candidates must possess exceptional communication, organizational, and analytical skills, along with a track record of leading successful sales teams.A bachelor's degree or equivalent experience is required, along with at least five years of sales and leadership experience. The role demands integrity, a strong work ethic, adaptability, and a team-oriented mindset aligned with the company's core values and culture.Position OverviewThe Regional Sales Director is responsible for leading, developing, and managing a team of sales representatives (with less than 2 years of experience). This position will drive revenue growth, ensure customer satisfaction, and implement effective sales strategies across the assigned region. The ideal candidate will have strong sales leadership experience in the restoration industry and excel at mentoring early-career sales professionals.Core ResponsibilitiesRecruit, hire, and onboard new sales representatives to build and maintain a high-performing sales teamCoach and mentor sales representatives with less than 2 years of experience through regular one-on-one meetings and field accompanimentsDesign and implement comprehensive training programs focused on restoration industry knowledge, sales techniques, customer service, and company proceduresCreate individual development plans for each team member to support their career progressionConduct performance evaluations, provide constructive feedback, and implement performance improvement plans when necessaryFoster a positive and collaborative team culture that promotes accountability and encourages innovationSales Strategy & ExecutionDevelop and implement regional sales strategies aligned with company objectives and market opportunitiesSet realistic yet challenging sales targets for individual representatives and the region as a wholeMonitor progress toward sales goals and make strategic adjustments as neededStay informed of industry trends, competitive landscape, and emerging restoration technologiesCollaborate with marketing teams to develop effective campaigns and materials for the regionTraining & Knowledge BuildingConduct regular training sessions on restoration services, damage assessment, insurance claims processes, and industry regulationsOrganize product knowledge workshops to ensure sales team is proficient in the company's full range of restoration servicesFacilitate role-playing exercises to improve representatives' objection handling and closing skillsArrange for vendor/partner training on new equipment, techniques, or servicesImplement sales certification programs appropriate for early-career representativesCreate and maintain up-to-date training materials and resourcesPerformance Analysis & ReportingGenerate and analyze weekly, monthly, and quarterly sales performance reportsIdentify trends, challenges, and opportunities from sales data to inform strategic decisionsPresent sales results and forecasts during leadership meetingsTrack key performance indicators including new customer acquisition, customer retention, average deal size, and close ratesConduct win/loss analyses to identify improvement opportunitiesPrepare and distribute individualized performance metrics to sales representativesOrganize and lead weekly sales team meetings to discuss goals, recognize achievements, and address challengesConduct monthly regional performance reviews with detailed analysis and action planningLead quarterly strategic planning sessions to align team efforts with company objectivesFacilitate regular training meetings focused on specific skills developmentRepresent the region at company-wide sales leadership meetingsSchedule and lead customer-facing meetings with key accounts when appropriateReview and approve expense reports from sales representatives, ensuring compliance with company policiesForecast sales revenue accurately for financial planning purposesIndustry & Customer RelationsRepresent the company at industry conferences, trade shows, and networking eventsResolve escalated customer issues promptly and effectivelyCollect and analyze customer feedback to improve service offerings and sales approachDevelop strategies to enhance the company's reputation within the restoration industryWork with marketing to develop region-specific promotional materials and campaignsCross-Functional CollaborationCoordinate with operations teams to ensure proper execution of sold servicesPartner with customer service to maintain high satisfaction levelsCollaborate with technical teams on complex restoration projectsWork with HR on recruitment, retention, and employee development initiativesLiaise with finance department on billing questions, collections, and financial reportingInterface with senior leadership to align regional activities with company visionQualificationsRequired5+ years of sales experience in the restoration industry3+ years of sales management experienceProven track record of meeting or exceeding sales targetsExcellent coaching and mentoring abilitiesStrong understanding of restoration services, processes, and industry regulationsExperience with CRM systems and sales analytics toolsValid driver's license and willingness to travel within the region (50-60%)PreferredBachelor's degree in Business, Marketing, or related fieldIICRC certifications (Water Restoration Technician, Applied Structural Drying, etc.)Experience managing early-career sales professionalsKnowledge of insurance claims processes and relationships with insurance carriersBackground in emergency response or disaster recovery servicesPublic speaking and presentation skillsExperience with sales training program developmentSuccess FactorsConsistent achievement of regional sales targetsImproved performance metrics for sales representativesDevelopment of team members into successful, knowledgeable sales professionalsIncreased market share within the assigned regionHigh levels of customer satisfaction and retentionEfficient management of regional sales expensesContribution to company-wide sales strategies and best practicesReporting StructureReports to: Regional PresidentDirect Reports: 6-8 Sales Representatives (with less than 2 years of experience)Compensation StructureBonus – Paid annually, based on EBITDA performance in the regionRequirements:Valid Driving License and pass a MVR checkMust be able to pass a background checkMust be able to pass a drug screenHSA and FSA401k with up to 4% company matchUnlimited PTOCompany paid sick time6 Company paid holidays plus 1 floating holidayWeekly payDiscount programs and moreIf you are a proactive and ambitious sales professional who thrives in a competitive industry, this is the perfect opportunity for you to join our team and be part of a dynamic organization that values growth, innovation, and customer satisfaction. Apply today to take the next step in your sales career within the restoration business.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Created: 2025-09-17