Director, Partner Network Management Success

Director, Partner Network Management SuccessJoin to apply for the Director, Partner Network Management Success role at XometryDirector, Partner Network Management Success5 days ago Be among the first 25 applicantsJoin to apply for the Director, Partner Network Management Success role at XometryXometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.We are looking for a strategic and results-driven Partner Network Management Success, Director to lead our Partner Network initiatives. This role is akin to a supplier development position, focusing on cultivating and managing a high-performing network of partners. You will be instrumental in enhancing partner capabilities, driving performance, and ensuring alignment with our operational goals to deliver exceptional outcomes for our customers. You also lead analytics on the Partner Network Management team.A typical day will consist of peeling back the lens to determine how to improve the quality of your Suppliers by both serving as an advocate and coach.. You will become a trusted resource for your cohort with the end goal of improving customer outcomes by reducing manufacturing variability.Responsibilities:Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing StandardsIdentify performance / training gaps within your portfolio and develop strategies to improve partner outcomes.Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance.Focused on building trusted partnerships and predictable outcomes (quality and OTS)Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent individual Partner PerformanceDevelop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives.Manage operational escalations and provide timely resolutions to ensure partner satisfaction.Lead initiatives to reduce partner churn and maintain a robust networkServe as the ITAR conversion leaderConduct on-site assessments to establish best practices and promote “Xometry Certified” partners.Maintain comprehensive training records and standardize partner training materials.Collaborate with marketing teams to drive partner acquisition strategies and campaigns.Capabilities:Ability to manage frontline teams of 5-10Ability to communicate effectively with a range of audiencesProven ability to manage and manipulate large, complex data sets across multiple sources (SQL, Python, R, or similar).Strong analytical and critical thinking skills with a track record of extracting actionable insights from ambiguous or messy data.Proficiency in data visualization tools (Tableau, Looker, Power BI, etc.) to communicate findings clearly to both technical and non-technical fort with statistical methods, hypothesis testing, and building models to explain trends and predict outcomes.Business acumen to translate analytical outputs into clear recommendations and strategies for operational improvement.Experience collaborating with cross-functional stakeholders (Product, Operations, Finance, etc.) to frame the right questions and deliver impactful analyses.Strong storytelling and presentation skills to distill complex analyses into concise, compelling narratives.KPIs and Measurements:On-time delivery (OTD) and quality metrics in line with industry standardsReturn Merchandise Authorization (RMA) and rejection rates at or below target levelsMargin performance aligned with (QM) objectivesNet Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics exceeding expectations.Qualifications / Requirements:Bachelor’s Degree or equivalent required8+ years serving as a lead/leader in supply chain or manufacturingExperience with manufacturing, machining, and the language and rhythms of the manufacturing environment is a strong plus (at least one role will specialize in transaction support for manufacturers).Proven ability to analyze data and implement strategic improvements.to balance customer and supplier needs.Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others a plus.Top-class analytical skills – understands the importance of data and acumen and converts insights to action.Strong communication and presentation skills.Experience in developing and delivering training programs.Fluency with presentation, document, project management and other essential business applications.Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionProject Management and Information TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Xometry by 2xSign in to set job alerts for “Director Network Management” roles.Senior/Director, IT Infrastructure and OperationsFoxborough, MA $125,000.00-$145,000.00 2 weeks agoDirector of Operations for a Love Coaching CompanyArlington, MA $120,000.00-$135,000.00 2 weeks agoBoston, MA $90,000.00-$110,000.00 2 weeks agoBoston, MA $110,000.00-$115,000.00 8 hours agoBoston, MA $129,000.00-$161,000.00 2 weeks agoDirector for Performance and Venue OperationsBoston, MA $90,000.00-$95,000.00 3 months agoBoston, MA $129,000.00-$161,000.00 2 weeks agoDirector, Strategic Operations & EnablementDirector, Content Operations (Bangkok-based, relocation provided)Boston, MA $85,000.00-$90,000.00 1 month agoStore Director (Full-time) @ Omni Parker HouseDirector, US Procurement Digitalization and OperationsCambridge, MA $125,000.00-$135,000.00 1 month agoDirector of Operations - Mechanical ConstructionWeymouth, MA $180,000.00-$230,000.00 1 week agoDIRECTOR OF CYBERSECURITY TECHNICAL PRODUCT MARKETING (WESTFORD, MA)Burlington, MA $200,000.00-$240,000.00 4 hours agoGlobal Talent Acquisition Director – Operations & AnalyticsBoston, MA $161,000.00-$193,666.67 1 day agoWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17