Salesforce Administrator

OverviewEstablished in 1991 and headquartered in the heart of South Carolina, AMAROK is the Nation’s #1 Theft Deterrent and the Ultimate Perimeter Security. More than 4,000 Commercial and Industrial properties trust our unique and technically advanced security system to protect their assets and relentlessly stop crime before it ever happens 24/7/365.SummaryThe Salesforce Administrator will lead the ongoing development and optimization of our usage. The successful candidate will have a record of success in improving processes, automation, and adoption across the platform. This role requires strong technical and interpersonal skills, as the administrator will partner closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy business processes, including System Support, Marketing, Outreach, and core program operations. The Salesforce Administrator will act as the central resource for onboarding, training, and cross-department Salesforce adoption, ensuring alignment and efficiency. This role is part technical project manager, part administrator, and part Salesforce analyst, responsible for day-to-day configuration, support, maintenance, and continuous improvement of our CRM platform.Essential Duties and Responsibilities include the following. Other duties may be assigned.Serve as primary system administrator for the environment with 150+ usersHandle all basic administrative functions including user account maintenance, reports and dashboards, work-flows, automations, flows, and other routine tasksComplete regular internal system audits and prepare for upgradesManage data feeds and other integrationsCoordinate the evaluation, scope and completion of new development requests.Work with our institutional management team to establish suitable processes to support administrative, development, and change management activitiesTrain and onboard all new users, serving as the go-to resource for Salesforce functionality and cross-department process alignmentSupport adoption through clear communication of how departments and processes are interconnected in SalesforceEffectively act as the liaison between our users, vendors and the application development teamsWork independently with members of the user community to define and document development requirementsCompetency RequirementsExcellent project management skills and a positive attitudePersonable, ambitious, and driven with strong relationship-building skillsDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsCreative and analytical thinker with strong problem-solving skillsMust demonstrate exceptional verbal and written communication skillsMust demonstrate ability to communicate effectively at all levels of the organizationAbility to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needsComfort working within structured, collaborative approval processesAbility to assess the impact of new requirements on and all upstream and downstream applications, systems and processesKnowledge of Copado (DevOps platform) preferredCompany BenefitsMatching 401K retirement planPaid Time Off (PTO)Tuition Reimbursement ProgramShort & Long-term disabilityLife InsuranceBase Compensation Range: 75k-80k per year. Compensation is determined based on competitive market data, experience, skillset and geographical location.Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here –for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEducationSchool Select...Degree Select...This position is only open to candidates residing in Columbia, SC, or nearby areas. Do you currently live in Columbia, SC, or within a commutable distance? * Select...How did you hear about this position (Indeed, LinkedIn, Glassdoor, etc.)? If you were referred by an AMAROK employee, please list their name. *Do you have a Salesforce Administrator Certification? * Select...How many years experience do you have related to this role? *Which CRMs do you have experience using? *If you have not used any CRMs, please list "N/A" in the comment box.If hired can you provide proof that you are legally authorized to work in the United States? * Select...I understand that AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, veteran status, or any other category protected by federal, state, or local law. * Select...I certify that all information provided in this application, any accompanying resume or communicated in an interview is true and complete. 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Created: 2025-09-17