Director of Information Technology

OverviewSouth Florida’s beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.As a member of the property management staff at Pier Sixty-Six Resort, the Director of Information Technology works directly with the Executive Team and across all departments to establish, foster, position, and reinforce a positive cultural environment for current and prospective employees. The Director of Information Technology will develop and implement a comprehensive and integrated information technology plan which supports and fosters the broader strategic and business plans.This role contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology information resources objectives.ResponsibilitiesAdministration, security, installation, configuration, and troubleshooting of all site hardware and software.Manage technical team and complete all performance reviews of staff including training and job assignments and follow up.Support of end user, infrastructure, back office and guest environments.Develop and maintaining documentation of all hardware, systems and software licensing to IT audit standards.Recommendations for improvements and enhancements to existing systems and hardware.Technical on site project lead for installations and upgrades of property systems and hardware.Vendor support management and communication.Management of warranties, replacements and upgrades of all hardware and infrastructure.Plan and budget all aspects of IT environment.Maintain CoralTree IT audit compliance.Maintain PCI/DSS compliance AOC deadlines and scanning/remediation municate and enforce adherence to all CoralTree IT security standards, practices and requirements.Technical project manager partnering with site departments to develop criterion for software system implementation, upgrades and enhancements.Elevate issues as appropriate to corporate IT resources after due diligence and munication of support issues and resolution on a monthly basis to CoralTree Hotel and Resort Technology team lead.Liaison for communication of CoralTree IT requirements, practices and standards to all property personnel.Manage support environment and provide on call 24x7 error resolution for site hardware and systems.QualificationsAssociate of Arts Degree in Information Technology or equivalent levels of certification and/or demonstrated on-the-job skills required.Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred.Experience with Microsoft software required.Demonstrated experience in a networked computer environment.Excellent oral and written communications skills required.Experience with wireless (Wi-Fi) systemsMinimum 7 years Hotel/Resort experience desired.Experience with hotel systems including PMS, POS and Key systems strongly preffereredMust be able to work flexible days/hours – some on-call duty is required.Must possess excellent customer service skillsStrong verbal and written communication skillsDetail-oriented and works with a high degree of accuracyAbility to multi-task in a fast-paced environmentMust be extremely responsible with integrity and ability to maintain confidentiality and discretionAs a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:Group medical, dental, vision, life, and disability benefitsParticipation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursementAn employee assistance programPaid time off/sick timeParticipation in a 401(k) plan with a company matchJoin us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #J-18808-Ljbffr

Created: 2025-09-17