Python Support Engineer with Cloud Foundary

Python Support Engineer with Cloud FoundaryAs Foundry Support Engineers, we leverage our technical skills to assist Foundry users. Collaborating with product engineers and support teams, we ensure user issues are resolved efficiently.OverviewFoundry Support Engineer role focused on providing technical guidance, troubleshooting, and customer-focused assistance for Foundry users.ResponsibilitiesAct as a technical contact for data engineers using Foundry, providing support and guidance.Develop a strong understanding of Foundry applications to address user inquiries effectively.Work with product engineers to identify and fix user-reported bugs, improving platform stability.Lead initiatives to enhance the global support framework for Foundry users.Contribute to improving core documentation by clarifying complex concepts.What We ValueExperience with analytical software and large data sets.Familiarity with advanced data analysis techniques.Knowledge of development practices, including efficient code management.A passion for customer support and experience in complex software environments.Mandatory SkillsUnderstanding of APIs and best development practices.Strong English communication skills for addressing complex customer issues.Seniorities and EmploymentSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Business DevelopmentIndustries: IT Services and IT ConsultingLocation: San Francisco, CASalary: $80,000.00-$180,000.00 #J-18808-Ljbffr

Created: 2025-09-17