IT Operations Specialist (Contractor)

Who We AreVerkada is a leader in cloud-based B2B physical security. Verkada offers six product lines - video security cameras, access control, environmental sensors, alarms, workplace and intercoms - integrated with a single cloud-based software platform.Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries.Job Summary: This is an entry-level IT position ideal for someone starting their career in tech and eager to gain hands-on experience across various IT functions. We are seeking a motivated and detail-oriented IT Operations Specialist (Contractor) to support the daily operations of our IT department. This role involves computer imaging, legal hold backups, inventory tracking, and maintaining IT imaging and storage areas. If you're organized, detail-oriented, and looking to jumpstart your career in IT, we encourage you to apply.Key Responsibilities:Image and configure computers to support new hires and hardware replacementsSupport and back up computers subject to legal holdTrack and manage IT inventory, ensuring accurate asset recordsMaintain and organize the imaging room and IT storage areasMonitor and resolve hardware-related tickets in the IT support queueCollaborate with IT team members to improve workflows, documentation, and operationsQualifications:0-2 years of experience in an IT support or technician roleStrong general understanding of computer systemsInterest in computer technology and IT operationsSolid troubleshooting skills and a customer service mindsetHighly organized with strong attention to detailComfortable managing multiple support requestsNice to Have:Exposure to Mobile Device Management (MDM) toolsBasic knowledge of both macOS and Windows environmentsPrior experience in a help desk, internship, contractor role, or computer-related trainingPay DisclosureAt Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada's total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).Estimated Hourly Pay Range$30—$30 USDVerkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.Your application will be handled in accordance with our Candidate Privacy Policy. #J-18808-Ljbffr

Created: 2025-09-17