Desktop Engineer

Join to apply for the Desktop Engineer role at Soni1 day ago Be among the first 25 applicantsJoin to apply for the Desktop Engineer role at SoniGet AI-powered advice on this job and more exclusive features.We're looking for a hands-on Desktop Engineer to help lay the groundwork for a fast-growing streetwear brand with retail locations in Boston and NYC, a thriving ecommerce business, and ambitious expansion plans. You’ll be the primary point of contact for all things IT—from provisioning laptops and managing user accounts to building out the tech infrastructure for our stores, warehouse, and headquarters. This role is ideal for someone early in their career who’s eager to take ownership, build from the ground up, and make an immediate impact.Key Responsibilities:Set up and manage employee laptops, accounts, email, and essential softwareDesign and deploy secure, reliable network and WiFi infrastructure across all locationsSupport and configure IT hardware such as: Juniper SRX Firewalls; Juniper EX Switches; Fortigate Firewalls; Juniper Mist or Ubiquiti wireless systems.Provide day-to-day IT support for all departments (retail, ecommerce, operations, etc.)Document IT processes and policies (onboarding, access control, troubleshooting guides, etc.)Establish foundational processes for backups, security, device management, and incident responseContribute to shaping our broader IT roadmap and infrastructure strategy from the startQualifications:1–2 years of hands-on IT experience (helpdesk, systems admin, or IT engineering)Confident working with networking equipment and setting up secure endpointsSkilled at managing multiple tasks and solving technical problems quicklySelf-driven and independent, but know when to ask for supportWilling to travel occasionally to NYC for in-person IT needsCurious, proactive, and excited about building systems that can grow with the companyBonus Points For:Familiarity with Juniper, Fortinet, or Ubiquiti hardwareExperience supporting retail or ecommerce teamsKnowledge of basic IT compliance (PCI, MFA, backup protocols, etc.)Hands-on experience with Microsoft 365, Box, Adobe, NetSuite, or ShopifyA genuine interest in streetwear, sneakers, or fashion cultureSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Soni by 2xSign in to set job alerts for “Desktop Engineer” roles.Danvers, MA $105,000.00-$120,000.00 1 month agoBoston, MA $70,000.00-$80,000.00 17 hours agoL2 Tech Support - Site Migrations || Desktop Management Specialist Infrastructure ServicesDesktop Support in Tewksbury, MassachusettsBurlington, MA $94,700.00-$142,100.00 1 week agoBoston, MA $100,000.00-$150,000.00 3 weeks agoL2 Tech Support - Site Migrations || Desktop Management Specialist – Infrastructure ServicesRobotics Systems Engineer, Amazon RoboticsNorth Reading, MA $74,100.00-$188,100.00 3 hours agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17