ServiceNow Technical Consultant

Join to apply for the ServiceNow Technical Consultant role at Beyond20Join to apply for the ServiceNow Technical Consultant role at Beyond20Beyond20 is seeking an experienced ServiceNow Technical Consultant to join our growing training and consulting practice. This position will report to the Chief Architect but will work with a significant degree of autonomy, exercising discretion and independent judgment with respect to matters of significance.The qualified candidate will have extensive experience configuring and deploying ServiceNow ITSM and at least one or more additional products within the ServiceNow platform. Experience working within an Agile environment is a plus. ServiceNow certifications are highly desirable.The position will be fully remote (within the US) but may require some travel (The ServiceNow Technical Consultant will interface with customers and other members of the Beyond20 team to transform customer requirements into fully functional solutions based on the ServiceNow platform. This includes implementing ServiceNow for new customers, configuring current deployments that may vary across all ServiceNow workflows and product lines. When necessary, creating customized workflows for processes and procedures, Tailoring user interfaces, and creating value with existing customer data sources and tools.Essential Duties And ResponsibilitiesConfigure and develop customer solutions on the ServiceNow platformLead technical sessions with customers utilizing ServiceNow best practices, including but not limited to demos, discussions, knowledge transfer.Conduct training for customers on the use of software toolsCollaborating with and mentoring Beyond20 peers and teammatesOther Duties May IncludeDevelop custom applications on the ServiceNow platformImplementation of custom dashboards, reporting, and metricsSupporting the ServiceNow practice, with examples such asWriting blog postings, knowledge articles, and white papersCreating video content relevant to our clients' needsAssisting with proposal writing, responding to RFPs and RFQs as neededProviding assistance with marketing / operational / administrative activities as neededPreferred QualificationsMinimum of 3 years of successful ServiceNow platform implementation experience.Current ServiceNow CSA, and CIS-ITSM requiredCurrent ServiceNow CIS certifications are a plusConsulting experience preferredFamiliarity with SaaS and Cloud technologiesFamiliarity with web servicesAbility to work independently and meet deadlines with a minimum of supervisionKnowledge of the ITIL Framework and Agile/Scrum methodologyFour-year college degree or comparable experienceExcellent verbal and written communication skills: ability to talk to C-level audiencesEffective problem-solving, time, and project management skillsKnowledgeable in JavaScript, bootstrap, Angular, XML (jelly is also a plus)Experience with SQL, Batch, PowerShellAble to leverage Office365 to create compelling presentations and meaningful reportsSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Beyond20 by 2xSign in to set job alerts for “Technical Consultant” roles.Technical Operations Solutions ConsultantFairfax, VA $115,500.00-$185,000.00 2 weeks agoAdelphi, MD $130,000.00-$170,000.00 1 month agoWashington, DC $55,000.00-$65,000.00 2 weeks agoTechnical Consultant (Top Secret Clearance)Washington, DC $76,200.00-$167,300.00 5 days agoSolution Consultant 2 - Federal CivilianSolutions Consultant 2 - Federal CivilianWashington, DC $150,000.00-$200,000.00 1 month agoWashington, DC $120,000.00-$150,000.00 1 week agoSenior Technical Consultant (Top Secret Clearance)Bethesda, MD $150,000.00-$200,000.00 1 month agoMcLean, VA $94,500.00-$167,900.00 2 weeks agoTechnical Consultant Level 2 (FORECASTED)Annapolis Junction, MD $7,000.00-$20,000.00 3 weeks agoWorkday Technical Consultant (All Levels)Technical Consultant - Department of DefenseBethesda, MD $120,000.00-$150,000.00 3 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17