Staff IT Software Engineer, Salesforce Service Cloud

Staff IT Software Engineer, Salesforce Service CloudStaff IT Software Engineer, Salesforce Service Cloud1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Our MissionAt Palo Alto Networks everything starts and ends with our mission:Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.Job DescriptionYour CareerAs a Salesforce focused Staff IT Software Engineer, you will interface directly with business users and enterprise BSAs to understand business requirements, define solution architecture, create technical specs, design, develop and implement solutions focused on the Salesforce platform.We are looking for a prominent professional to work on one of the larger and more complex Salesforce implementations with lots of opportunities to learn new aspects of Salesforce, gain valuable experience, and make a huge impact in a fast-growing company.You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with end-users, executives, analysts, and technical colleagues – creating consensus and clear strategy where appropriate.Your ImpactMake it possible for the world’s leading cyber-security company to market, sell, quote, fulfill, and support amazing products that scale and protect our digital way of life in the era of Cloud Computing, Big Data, and AIWork with one of the larger Salesforce implementations, bringing your knowledge of how to develop high-quality solutions – and, more importantly, your hunger to learn and develop new technologiesDrive design and solution architecture for projects and production support working with Business SME’sCode reviews - Make sure the code coverage standards are followedQualificationsYour ExperienceCoding, Technical Design, and Process Design (workflow design), experience customizing Salesforce with Apex, Lightning, REST, Javascript, CSS, and UX designPreferred experience with Salesforce software implementations for medium to large enterprisesProven track record of delivering scalable, high-quality solutions on Salesforce – and the real-time ability to describe these solutionsAbility to work in a dynamic, fast-paced environment, pick up new skills quickly, and propose highly innovative solutions to a problem you have never seen beforeTrack record of creativity, problem-solving, and excellent time managementAbility to keep up with current technology trends in Salesforce to assess and make recommendations on processes, designs, and operationsTest-Driven Development - Architecture experience is preferredBachelor’s degree in a related field or related experienceQualificationsBachelor’s degree OR equivalent experience6+ years experience with Apex, Lightning Component Framework, LWC, and the APIsA deep understanding of multiple environments, patterns and languages, especially including XML, HTML, SQL, Javascript, JSON, and CSSAdditional InformationThe TeamWorking at a high-tech cybersecurity company in Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.Our CommitmentWe’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO pensation DisclosureThe compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $124000 - $201500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.Our CommitmentWe’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesComputer and Network SecurityReferrals increase your chances of interviewing at Palo Alto Networks by 2xGet notified about new Information Technology Software Engineer jobs in Santa Clara, CA.Software Engineer I (Full Time) United StatesSan Jose, CA $98,600.00-$125,900.00 6 days agoFull Stack Software Engineer - Post-trainingAssociate Software Engineer, Backend Python(General Hire) Software Engineer Graduate (Advertisement Team) - 2025 Start (BS/MS)San Jose, CA $113,500.00-$250,000.00 1 week agoJunior Software Development Engineer, Ads QE - San JoseSan Jose, CA $112,000.00-$177,000.00 4 days agoSoftware Engineer I (Intern) United StatesSan Jose, CA $44,000.00-$130,000.00 6 hours agoSanta Clara, CA $150,000.00-$175,000.00 6 months agoFull Stack Software Engineer - MultimodalFull Stack Software Engineer - StarfleetFull Stack Software Engineer - World ModelSoftware Engineer II (Full Time) United StatesSan Jose, CA $121,000.00-$165,900.00 6 days agoSan Jose, CA $113,500.00-$250,000.00 4 days agoSoftware Engineer - Data Acquisition / Web CrawlingFrontend Software Engineer, TikTok Open PlatformSan Jose, CA $118,657.00-$177,000.00 2 weeks agoAssociate Software Engineer, Backend JavaFrontend Software Engineer, Content and CreatorsSan Jose, CA $113,500.00-$250,000.00 2 days agoFrontend Software Engineer, Ads PlatformSan Jose, CA $145,000.00-$250,000.00 1 week agoSan Jose, CA $187,040.00-$280,000.00 3 weeks agoSoftware Engineer Graduate (Global SRE) - 2025 Start (BS/MS)San Jose, CA $112,000.00-$250,000.00 1 week agoFullstack Software Engineer, Ads PlatformSan Jose, CA $145,000.00-$250,000.00 1 week agoSan Jose, CA $119,000.00-$177,000.00 3 weeks agoSoftware Engineer Graduate (E-commerce Recommendation Infrastructure) - 2025 Start (BS/MS)San Jose, CA $115,200.00-$153,600.00 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17