Permit Manager

Job Summary The Permit Manager oversees the administration, compliance, and strategic development of parking permit programs across multiple campus locations. This role ensures equitable, efficient, and policy-aligned distribution of parking resources to faculty, staff, students, patients, and visitors. The Permit Manager is responsible for day-to-day operations, manages the supporting technology platforms, analyzes utilization data to inform planning, and serves as the primary liaison with departments, unions, and leadership on permit policy and enforcement matters. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $87,900 - $187,700 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: Department Description UCSF Department of Transportation manages transit and parking services for the UCSF students, faculty, patients, visitors and employees. Transit operations include fixed routes and on-demand services supporting nearly 2.5 million annual riders. Parking operations include over 25 parking garages and lots across the City, with over 7,500 spaces. Parking team also manages an extensive permit program, parking enforcement, citation adjudication and other parking related services. The Department promotes clean and sustainable transportation modes that include walking, bicycling, carpool/vanpool, car-sharing program, electric scooter sharing program, etc. The Department has over 190 positions with an annual operating budget of over $45 million. Required Qualifications Bachelor's degree in related area and 5+ years of related work experience; and / or equivalent experience / training. Advanced knowledge of parking operations, preferably in a university setting. This includes public access, university internal/employee access areas, university-owned vehicle storage, and interdepartmental agreements. Knowledge of various payment systems and troubleshooting. This includes payment methods for public access as well as processes for university internal/employee payment methods. Advanced knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees. Strong analytical skills to interpret permit data, forecast demand, make needed adjustments accordingly. Advanced skills in short- and long-term strategic planning, analysis, problem-solving and customer service. Advanced knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management. Advanced interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills. Advanced skills in conflict resolution, customer service skills/communications. Able to manage complex, high-volume workflows while prioritizing urgent needs and meeting deadlines Advanced knowledge of common University-specific computer application programs. Ability to use discretion and maintain confidentiality. Preferred Qualifications N/A About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Organization Campus Job Code and Payroll Title 004801 ADMIN OFCR 4 CX Job Category Administrative Support, Professional and Managerial, Transportation Bargaining Unit Teamsters Local 2010 - Clerical and Allied Services Unit (CX) Employee Class Career Percentage 100% Location San Francisco, CA Campus Mission Bay (SF) Work Style Fully On-Site Shift Days Shift Length 8 Hours Additional Shift Details Monday - Friday; 8:00 AM - 5:00 PM #J-18808-Ljbffr

Created: 2025-09-17