Technical Support Specialist

Get AI-powered advice on this job and more exclusive sight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks.To be successful in this role, it is imperative that the hired candidate has strong problem solving skills and is comfortable working through complex solutions with customers.This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city.Responsibilities:- Communicate with customers via email, chat, and phone- Provide knowledgeable answers to questions about product, pricing and availability- Work with internal departments to meet customer's needs- Data entry and customer management in ZendeskRequired skills & experience:- 2+ years of professional customer service experience- Professional experience working with Zendesk or other CRM tool for customer data management (required)- Ability to commute into San Francisco 2-3/week- Go-getter, self-motivated personalitySeniority levelSeniority levelEntry levelEmployment typeEmployment typeContractJob functionJob functionInformation Technology and Customer ServiceReferrals increase your chances of interviewing at Insight Global by 2xInferred from the description for this job401(k)Medical insuranceVision insuranceGet notified about new Technical Support Specialist jobs in San Francisco, CA.South San Francisco, CA $30.77-$38.46 3 days agoInvoicing Support Specialist (Billing & Invoicing)San Francisco, CA $55,000.00-$62,000.00 1 day agoSan Francisco, CA $28.00-$30.00 10 hours agoField Clinical Specialist, Transcatheter Pulmonic Heart ValveCustomer Success Technical Specialist (Mainframe-z/OS)San Francisco, CA $30.00-$45.00 10 hours agoIn San Francisco area: After-school supportPersonal Stylist Support - Designer Shoes - Broadway PlazaSan Francisco, CA $24.00-$27.00 2 weeks agoIntern, Stock Administration and Payroll SupportTechnical Support Engineer - Skillbridge Veteran Program (Contract)AVP, Real Estate & Hospitality Industry Practice LeaderSan Francisco, CA $111,600.00-$189,800.00 2 days agoSenior Service Desk Technician/ Job Req 772046402Alameda, CA $95,742.40-$143,603.20 6 hours agoNearby after-school support near San Francisco, CALocate support for after school near the San Francisco State UniversitySan Francisco, CA $84,000.00-$126,000.00 1 day agoSan Francisco, CA $25.00-$50.00 7 months agoIS Client Systems Specialist - Senior (Department Promotional Only)San Mateo County, CA $132,496.00-$165,609.60 2 days agoBrisbane, CA $140,800.00-$219,300.00 2 months agoFinancial Aid Technical Support SpecialistRedwood City, CA $95,208.00-$121,716.00 2 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17