Vice President, Head of User Experience (UX)

OverviewWorkiva delivers the world's leading AI platform for mission-critical work in the Office of the CFO and beyond. Finance, sustainability and GRC teams at more than 6,000 organizations (e.g. Google, T-Mobile, NY Life, Amgen, Slack) rely on Workiva as the collaboration platform for their most important work. People all over the world use our connected, AI-platform to simplify their most complex challenges at enterprise scale.Vice President, Head of User Experience is a leader of leaders who is experienced in managing global design teams to produce world-class applications. The VP of UX will lead a 50+ team of designers, researchers, and content designers who work in partnership with product and technology teams. At Workiva, UX is centralized and supports all our products. Thus, UX is responsible for ensuring a consistent, coherent experience that delights all our customers. The VP of UX sets the strategic vision and goals for the UX Directors and Managers, translating business context and goals into a UX action plan. We are looking for strong people management, operations experience, high business acumen, and strong execution abilities.What You'll DoTranslate company strategy into operational goals and metrics for the team that serve to align and motivate employee performanceAlign with other teams and departments to analyze, monitor, forecast, and prioritize initiatives in accordance with organizational priorities and strategic planScale team processes to foster operational excellence in the craft of UX including the use of leading AI-toolsBuild a strong, sustainable organization with high levels of employee engagement by attracting and developing exceptional talent and rewarding high performance of teams and individualsProvide leaders with coaching on their design leadership and decision-making, people management, and communication skills. Give feedback in a constructive and effective way. Provide developmental opportunities, including leadership development, to enhance their skills, motivation, and performanceWorkiva is committed to executives that embody and model "Servant Leadership" qualities. We expect executives to create an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs to fulfill the company visionEstablish and maintain relationships and effectively communicate with customers, business unit leaders and senior management to raise visibility of UX and ensure collaboration with appropriate key stakeholdersWork with design leaders on a strategy to establish guidelines, principles, and standards to ensure design alignment across teams for a consistent user experienceWork with the Research Director to establish a comprehensive research strategy, including an evaluation of methodologies and processes for ensuring that insights are usable and communicated to impact design decisions. Ensure alignment in approach and effective communication across product teamsWhat You'll NeedMinimum Qualifications15+ years of progressive relevant experience in user experience, with strong case studies demonstrating measurable impacts, preferably in B2B software development or other related technology areasAt least 10 years of leadership experience in design managementA B.A. or B.S. degree in human-computer interaction, psychology, computer science or software engineering preferred. Advanced degrees such as MA, PhD, or MBA are desirable but not requiredPreferred QualificationsDemonstrated ability to conceive and articulate a compelling vision, supported by effective strategy and executionDeep understanding of user-centered design principles, frameworks and methodologies, and experience applying them to real-world problems rooted in user insights and feedback throughout the product lifecycleDemonstrates a solid understanding of user experience principles and B2B research methodologiesBuilding and scaling design organizations beyond 50+ individualsStrong communication, presentation, and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levelsExperience working in an Agile development environmentStrong analytical skills, with the ability to use collected data and analytics to inform design decisionsExperience with a wide range of design and prototyping tools, such as Sketch, Figma, InVision, and Adobe Creative SuiteAbility to effectively recruit, retain, and nurture a culture of excellence, depth and healthy team relationshipsStrong customer orientation, ability to dive deep, and strong problem-solving skillsWorking Conditions & Travel RequirementsAvailability for 25-30% travel required to meet with teams in other offices, customers, vendors, and/or suppliers, attend trade shows, etc.Reliable internet access for any period of time working remotely, not in a Workiva officeHow You'll Be RewardedSalary range in the US: $270,000.00 - $351,000.00A discretionary bonus typically paid annuallyRestricted Stock Units granted at time of hire401(k) match and comprehensive employee benefits packageThe salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. #J-18808-Ljbffr

Created: 2025-09-17