Senior Information Systems Specialist

1 day ago Be among the first 25 applicantsThis range is provided by IMCS Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$55.00/hr - $80.00/hrDirect message the job poster from IMCS GroupJob Title: Senior Information Systems SpecialistLocation: Washington, DC 20551 (On-site)Contract Duration: 1-year base contract + four (4) optional 1-year extensionsOverviewWe seek an experienced Senior Information Systems Specialist to provide critical end-user support and maintain technology systems for a federal client in Washington, DC. The role requires expertise in task order applications, end-user assistance, and enterprise technology platforms.Key ResponsibilitiesEnd-User Support & Help Desk:Resolve Tier 2/3 issues for software listed in SOA Section C.2.1 (Technology Platform Tools and Utilities).Provide help desk support for assigned tasks, including incident tracking and resolution.Email & Desktop Systems:Support Outlook/Exchange, M365, or equivalent email systems (client configuration, troubleshooting, and training).Manage desktop environments (OS, software deployment, patches, and permissions).Configure, secure, and troubleshoot iOS/Android devices (MDM solutions, VPN, authentication).Workstation & Peripheral Support:Maintain desktops, laptops, printers, scanners, and peripherals (hardware/software).Coordinate with vendors for repairs and warranty pliance & Documentation:Adhere to SOA guidelines and security protocols (NIST/ISO standards).Document solutions, update knowledge bases, and report system issues.Required QualificationsExperience: Minimum 7 years supporting task order-based applications or enterprise technologies.Technical Skills:Proficiency in end-user support for OS (Windows 10/11, macOS), M365, and collaboration tools.Experience with mobile device support (BYOD/MDM) and workstation/peripheral troubleshooting.Soft Skills:Strong communication (explaining technical issues to non-technical users).Problem-solving, prioritization, and customer service focus.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionInformation Technology, Consulting, and EngineeringIndustriesGovernment Administration, Financial Services, and Public HealthReferrals increase your chances of interviewing at IMCS Group by 2xGet notified about new Information System Specialist jobs in Washington, DC.Remote IT Support - $70-$90k (Internal, Security)Washington, DC $70,000.00-$90,000.00 2 weeks agoInformation Systems Specialist II (Casual)Washington DC-Baltimore Area $85,000.00-$96,000.00 3 weeks agoWashington, DC $90,000.00-$180,000.00 3 weeks agoChantilly, VA $101,401.00-$114,923.00 1 week agoWashington, DC $120,000.00-$133,000.00 1 month agoIT Specialist Junior - TS required in order to apply; Washington DCWashington, DC $65,000.00-$72,000.00 3 weeks agoWashington, DC $60,000.00-$70,000.00 1 day agoIT Specialist (SYSANALYSIS) (Vacancy#: VAR003155)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17