IT Operations Manager - India

Join to apply for the IT Operations Manager - India role at Saviance5 months ago Be among the first 25 applicantsJoin to apply for the IT Operations Manager - India role at SavianceGet AI-powered advice on this job and more exclusive features.Job Title: Lead (or Manager), Corporate ITLocation: Chennai, IndiaDuration: Full timeKey ResponsibilitiesIT Procurement and Deployment:Manage procurement, deployment, and lifecycle management of IT hardware and software.Develop vendor relationships and negotiate contracts to ensure cost-effective solutions.IT Support And MaintenanceOversee ongoing maintenance and support for IT infrastructure and end-user devices.Provide hands-on troubleshooting and support for critical IT issues when required.Establish and monitor IT support KPIs and SLAs.Core Office Productivity ToolsAdminister and support office productivity tools such as Google Workspace suite, Zoom, Slack, Microsoft 365, collaboration platforms, and communication systems.Ensure seamless integration and functionality across global locations.Business Applications SupportProvide support for key business applications, ensuring availability and performance.Act as a hands-on technical expert in managing and troubleshooting application-related issues.Team ManagementLead, mentor, and develop the IT team, fostering a culture of excellence, collaboration, and accountability.Conduct performance reviews, identify skill gaps, and create professional development plans.Delegate tasks effectively while remaining accessible for technical guidance and supportStakeholder ManagementCollaborate with internal stakeholders across departments to understand and address their IT needs.Act as the primary liaison between the India IT team and global IT leadership, ensuring alignment with corporate municate IT strategies, updates, and project progress to senior leadership and stakeholders.IT Strategy And RoadmapDefine and implement the regional IT strategy in alignment with the global IT roadmap.Drive innovation and adoption of emerging technologies to improve efficiency and scalability.Lead IT projects from conception to completion, balancing team management with hands-on involvement in key technical tasks.Budgeting And Cost OptimizationPrepare yearly budget for IT group, considering current state and desired roadmap and track against approved budget.Governance And ComplianceEnsure IT policies and practices comply with global standards and local regulations.Proactively mitigate risks related to IT security, data privacy, and business continuity.Qualifications And SkillsEducational Background:Bachelor's degree in Computer Science, Information Technology, or a related field.Master's degree or certifications in IT management (e.g., ITIL, PMP) is a plus.Experience14+ years of experience in IT operations and management within a global organization, with at least 3 years as a lead roleProven ability to balance strategic leadership, stakeholder engagement, team management, and hands-on technical work.Technical SkillsKnowledge of IT infrastructure, networking, and cybersecurity principles.Proficiency in office productivity tools, enterprise applications, and cloud platforms.Leadership And CommunicationStrong leadership and people management skills.Ability to work with multicultural teams and stakeholders across geographies.Strategic thinking and problem-solving expertise.Desirable CertificationsCertifications like ITIL, PMP, CISSP, Microsoft Certified: Azure Administrator, or AWS Certified Solutions Architect, Google cloud administrator are desirable and will be considered an advantage.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Saviance by 2xGet notified about new Information Technology Operations Manager jobs in Boston, MA.Marlborough, MA $84,250.00-$142,250.00 11 months agoMarlborough, MA $84,250.00-$142,250.00 3 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17