Manager, Case Management

Join to apply for the Manager, Case Management role at Mass General Brigham1 day ago Be among the first 25 applicantsJoin to apply for the Manager, Case Management role at Mass General BrighamGet AI-powered advice on this job and more exclusive features.Site: The Spaulding Rehabilitation Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.SummaryJob SummaryResponsible for the execution of the clinical aspects of the Case Management process.Provides outreach and enrollment services to meet eligibility requirements of program and surrounding counties.Ensures coordination and planning with the help of community and family support. Focuses on the development and coordination of community service plans.Partners with service providers, families, and patient to create plan of healthcare and identifies additional service providers.Responsible for overseeing customer service, supervisor and role model for staff, the daily assignment of staff, patient flow and shift to shift decision making regarding staffing.Participates with leadership in the development of the case management standards, evaluation of outcomes and development of improvement initiatives.Does this position require Patient Care?YesEssential FunctionsProvide day-to-day supervision to Case Managers and interns/students as plete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.Review daily referrals and screenings of clients.Audit case file on a regular basis for completeness and accuracy.Assist in discharge planning as required.Serves and protects the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.QualificationsEducationBachelor's Degree Nursing or Master's Degree Social Work or at least Master's Degree in a Therapy Related Field of Study requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsLicensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred Registered Nurse [RN - State License] - Generic - HR Only preferredExperienceSupervisory or management experience with professional staff in a healthcare setting 5-7 years required Experience in case management, utilization review, or discharge planning 5-7 years requiredKnowledge, Skills And AbilitiesGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Strong analytical ability, critical thinking and processing skills.Strong customer and interpersonal skills.Strong teamwork skills.Excellent organizational and communication skills.Ability to deal with rapid changing health care environment and Requires excellent interdisciplinary team collaboration skills.Additional Job Details (if Applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location300 First AvenueScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$58,656.00 - $142,448.80/AnnualGrade98TEMPAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO StatementThe Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Mass General Brigham by 2xSign in to set job alerts for “Manager Case Management” roles.Boston, MA $63,000.00-$85,000.00 1 day agoWaltham, MA $130,000.00-$159,000.00 1 day agoAquablation Clinical Manager - NortheastClinical Manager- Intraoperative NeuromonitoringClinical Team Manager - Lynnfield OutpatientRN- Clinical Care Manager Reproductive HealthBoston, MA $133,800.00-$175,835.00 2 weeks agoSenior Patient Care Manager, RN - Hospice *$10,000 SIGN ON BONUS!*Auburndale, MA $95,485.00-$126,486.00 5 days agoManager, Infection Prevention - AmbulatoryClinical Manager of Nursing Resources and Patient FlowWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17