Director of Fair and Responsible Banking and Community ...
Origin Bank - Ruston, LA
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Director of Fair and Responsible Banking and Community Reinvestment This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the bank’s sole discretion. Responsibilities Monitor relevant regulatory and industry publications, and regularly participate in relevant events, conferences, and educational programs to stay informed of changes to fair and responsible banking requirements (e.g., CRA, ECOA, HMDA, UDAAP, etc.), emerging risks and evolving industry best practices Partner with key stakeholders to ensure loan, investment, and service activity produces desired CRA and fair lending outcomes Provide guidance to senior market managers and leaders on strategic and tactical plan development that supports the bank’s Historically Black Colleges and Universities (HBCU) program Proactively identify and communicate fair and responsible banking (including CRA) performance issues, deficiencies, gaps, or other matters that may impact the Bank's ability to meet strategic its Fair and Responsible Banking Program objectives Acquire and maintain understanding of key business drivers, strategic plans for lines of business impacting fair and responsible banking (including CRA). Develop and promote recommendations to implement fair and responsible banking initiatives, strategies, and best practices that align with and support the achievement of business objectives Maintain clear understanding of the Fair and Responsible Banking Program (including CRA), current and future projects, and progress toward goals at all times Prepare and present material to executive leadership on CRA and fair and responsible banking performance Drive all activities to ensure lending and investment programs to meet the needs of low- and moderate-income households. Partner with executive management, senior market managers and leaders, Compliance Risk Data and Analytics, Legal, Product Managers, Treasury, Community Relations Officers, and Marketing. Partner with these leaders to establish, participate, and maintain relationships with community-based charitable and non-profit organizations. Develop and maintain strong business partner relationships across the business. Conduct regular and extensive community outreach throughout the bank’s footprint to identify credit, service, and other needs within the community and work with executive leadership and senior market managers and leaders to develop programs and set goals to meet those needs through the bank’s Fair and Responsible Banking Strategy Work with for-profit and not-for-profit organizations to identify opportunities to extend loans or make investments in facilities that promote community development within the bank’s footprint, consistent with safe and sound banking practices Manage the Bank’s CRA donations budget, ensuring requests for charitable contributions are from qualified not-for-profit organizations that provide impactful services to support to low- and moderate-income individuals, families, or neighborhoods Identify employee volunteer opportunities that qualify as community development service and work with the Project Enrich Leadership Team to promote opportunities and sign up volunteers in alignment with the bank’s goals for Project Enrich and CRA-qualified service hours Prepare quarterly dashboards and annual self-assessments to achieve satisfactory or better fair and responsible banking examination reports (including CRA) Review marketing materials to ensure outreach to low- and moderate-income communities and minority communities Evaluate statistical data to inform sales and marketing campaigns that support the bank’s Fair and Responsible Banking Program (including CRA) Serve as the liaison with regulators and internal/external auditors during fair and responsible banking evaluations and ad hoc requests Ensure the bank’s enterprise fair and responsible banking training curricula (e.g., CRA, ECOA, HMDA, UDAAP, etc.) includes sufficient and appropriate training for employees and the board Consult with the Compliance Advisory Services team on complaints alleging discrimination or unfair treatment Assist in updating the CRA policies and/or risk assessment procedures, as needed Read, analyze and interpret financial reports, legal documents, governmental regulations and professional publications relative to compliance and regulatory matters Performs any other assignments as directed by the Chief Compliance Officer Supervisory Responsibilities This job has no supervisory responsibilities. Competencies Analytical Skills – Able to assess risk; detail oriented with strong analytical problem solving and critical thinking skills; strong technical troubleshooting and ability to manage complex projects Problem Solving – Identifies and resolves problems; analyzes information; facilitates group problem solving; reasoned decisions under pressure Interpersonal Skills/Customer Service – Conflict resolution, confidentiality, openness to ideas, handling difficult situations, service mindset Oral and Written Communication – Clear and persuasive communication; concise and well-written reporting Integrity and Trust – Demonstrates honesty and professionalism Teamwork – Collaborative and independent work abilities; supports team success Organizational Support – Follows policies; supports diversity and inclusion Judgment and Motivation – Sound decisions, includes appropriate people in decisions, persists, and explains reasoning Planning/Organizing – Multi-tasking, prioritization, time management Professionalism – Courteous, respectful, resilient under pressure Flexibility – Handles changing priorities in a fast-paced environment Leadership – Inspires and leads teams toward a shared vision Attendance/Punctuality – Reliable, manages responsibilities and hours Qualifications To perform this job successfully, expert-level knowledge of regulatory Compliance Risk Management as well as Fair and Responsible Banking and related laws and regulations (including CRA) is required. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expert-level familiarity with federal and state banking regulations, particularly HMDA, CRA, and UDAAP Strong knowledge of consumer protection laws and regulations, consumer and small business lending operations, and community and economic development Excellent communicator across different audiences; ability to simplify complex topics for non-technical audiences Excellent analytical, investigative, and problem-solving skills with attention to detail Ability to engage and collaborate with internal and external stakeholders to influence decisions Strong ability to influence decision making across the organization Extensive experience with non-profit community organizations Ability to read, analyze, and interpret financial reports and legal documents Ability to quickly develop proficiency in regulatory requirements, changes, implications, marketplace dynamics and the economic environment Experience with process and project management Ability to navigate and communicate across team boundaries and lines of business Detail-oriented self-starter with strong investigative research abilities Ability to operate in a highly regulated and fast-paced environment Education and Experience Bachelor’s Degree or 15 years senior-level compliance management experience Knowledge of statistical regression analysis and its use in fair banking monitoring CFPB oversight experience at a large bank preferred Prior CRA Officer experience at a large regional bank preferred CRCM or similar certification preferred Experience in communicating with Executive leadership Experience with Kadince preferred Experience conducting redlining analysis required Other Computer Skills: Advanced knowledge of Microsoft Office; Power BI preferred Work Environment: Hybrid and/or remote work may be available Equal Opportunity Employer statement included Remote positions are intended to be filled in states within our footprint: Alabama, Florida, Louisiana, Mississippi, and Texas. #J-18808-Ljbffr
Created: 2025-09-17