Lending Product Transformation Analyst

Description: Lending Product Transformation AnalystThe Lending Product Analyst's primary responsibility is to gather and analyze data related to customer needs, market trends, and business objectives focused on a unified vision for the Lending Product Division. With a deep understanding of both the product and its target market, the Lending Product Analyst will collaborate with cross-functional teams to identify requirements, define product features, and prioritize development efforts. The position will support the Manager of Lending Product Transformation & Strategy by bridging the gap between business strategy, market research, and product development to ensure consistency across the enterprise.The Lending Product Analyst will assist in creating product roadmaps, defining user stories, and supporting product launches and iterations. Serving as a conduit between stakeholders, development teams, and customers, the role ensures that the product aligns with user needs, business goals, and maintains consistency across enterprise-wide projects.Position Responsibilities:Product & Project ManagementAct as a liaison ensuring a unified lending product vision by working with project sponsors, cross-functional teams, and project managers to plan and develop scope, deliverables, resources, work plan, budget, and timing for initiatives.Develop and lead business requirements, testing plans, stakeholder engagement, communication, training strategies, and evaluate results for Lending Products.Gather & analyze data from internal and external sources to identify actionable items, product improvements, revenue opportunities, and process efficiencies.User Support, Communication, and TrainingSupport end users by answering questions, providing instructions, and gathering feedback for technology teams.Participate with lending product teams to identify issues and improve business processes.Review technical documentation for accuracy and quality before municate lending product terminology and processes with technology experts.Update manager on issues, status, and suggest process or policy changes.User Experience & System AdministrationCollaborate with UX/UI designers to enhance user experience.Conduct user research, interviews, and usability testing.Recommend features to improve user satisfaction.Provide administrative support for applications, reports, and access controls.Maintain procedures, process lists, and audit documentation.Prepare training materials for upgrades and new vestigate and resolve system issues.Track tickets and coordinate with vendors or IT department.Reporting/Presentation/TestingTest and install system upgrades.Develop requirements for system enhancements.Coordinate with vendors to resolve issues and maintain processes.Translate requirements into user stories or specifications.Plan, execute, and analyze tests, and evaluate impacts.Use data to make decisions and optimize the product.Prepare reports and communicate insights.Present findings to stakeholders.Develop or modify reports and monitor data files. #J-18808-Ljbffr

Created: 2025-09-17