Senior Community Manager

Join to apply for the Senior Community Manager role at Jubilee Housing3 days ago Be among the first 25 applicantsJoin to apply for the Senior Community Manager role at Jubilee HousingGet AI-powered advice on this job and more exclusive features.About Jubilee HousingThe mission of Jubilee Housing is building diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to those experiencing persistent economic hardship in the Adams Morgan and Columbia Heights neighborhoods of Washington D.C. Jubilee operates 11 properties totaling 465 units of affordable housing, with another four properties and 120 units under development, and offers robust programming for residents and community members pursuing life goals.About Jubilee HousingThe mission of Jubilee Housing is building diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to those experiencing persistent economic hardship in the Adams Morgan and Columbia Heights neighborhoods of Washington D.C. Jubilee operates 11 properties totaling 465 units of affordable housing, with another four properties and 120 units under development, and offers robust programming for residents and community members pursuing life goals.Jubilee Housing is an innovator in financing and social services for affordable housing communities in the heart of the Nation’s Capital. Jubilee’s model of Justice Housing is affordable to those with the fewest financial assets, located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible, and near services that support residents as they pursue educational and career attainment.Position DescriptionThe Senior Community Manager oversees the management of a portfolio of Jubilee Housing properties. The incumbent will ensure the financial, physical, and overall operational health of the properties within the assigned portfolio while supervising and collaborating with a team of Community Managers, Assistant community Managers, and Facilities Team.Specific DutiesSupervise, lead and mentor a team of Community Managers, Assistant Community Managers, and collaborate with facilities team in managing the day-to-day operations of affordable housing communities, providing training, coaching, and motivation, as necessary.Adhere to all applicable state, federal, and agency rules, policies, procedures, and regulations at all times and serve as a resource on these guidelines to the property management team.Address the needs of residents, potential residents, vendors, and associates in a manner utilizing advanced skills in customer service to ensure that both the internal and external customers are treated with respect, have their concerns properly addressed in a timely manner, and are given proper information regarding policies, procedures, and practices.Assists in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals.Supervises overall daily operations of the community, including, but not limited to marketing, unit and exterior property inspections and capital improvements.Manage and oversee any critical incident that occurs on the property including resident, associate, or property incidents and assists in community emergencies.Responsible for all community cash management functions consisting of accounts receivable/payable and cash receipts.Responsible for maintaining an accurate inventory of tangible assets and analyze budget variances and submits written findings to Director of Property Management.Ensure timely and satisfactory completion of inspections such as annual unit, monthly site, and others.Collaborate with Resident Services Coordinators (RSC), resident associations, and other groups to ensure the provision of activities for the properties.Work closely with RSC to ensure effective and timely resolution of resident complaints and lease compliance issues.Maintain resident confidentiality and good working relationships with residents.Provide high level of customer service and ensure resident satisfaction through strong, open communication and follow through.Desired QualificationsAdvanced oral and written communication and public relations skillsAlways communicate with staff and residents in professional and respectful mannerProficient with Microsoft Office suite including Outlook, Word, Excel and property management software (RealPage products), One Site and Grace HillKnowledge of and experience in property management, real estate and finance (building and maintaining a budget; coding and submitting invoices; preparing cash deposits)Able to work on several projects simultaneously, maintaining timeliness and accuracyAble to work independently, anticipate problems, and implement effective solutionsAble to work a flexible schedule as needed to meet business and resident’s needsAttention to detail on all work projectsEducation, Certifications/ Licenses, Related ExperienceHigh school diploma, GED or equivalent.At least five years of property management and affordable housing management experience is required. Additionally, prefer a minimum of 2 years of experience managing multiple sites and over 100 units.Experience managing a property undergoing renovation is preferred, but not required.Relevant certifications for property management and affordable housing. Examples include the LIHTC, HCCP or SHCM Certification as well as CAM and/or Apartment Residential Manager (ARM) certifications.Physical Job RequirementsAble to remain in a stationary (standing and seated) position more than half the timeMay need to move about the office(s) less than half the timeAble to operate a motor vehicle. Possess a driver’s license and personal car insurance.May need to kneel, crawl, or crouch down less than half the timeMust be able to maneuver (lift, move, carry, slide, etc.) 15 – 30 pounds as neededAble to operate equipment/machinery that requires the constant use of hands/fingers/wrists (ex.’s: typing, filing, etc.) more than half the timeAble to spend more than half the time viewing computer monitorsBenefitsBenefits include health, vision, and dental insurance, STD, LTD, and Life insurances, paid vacation, sick leave, holidays, transportation stipend and a 403b matched contribution retirement plan.Background Check and Drug ScreeningFinalist(s) for this position will be subject to a drug screening and will be required to consent to a pre-employment background check as a condition of employment.ReferencesPlease be prepared to provide 3 professional references if you are selected for this role.Jubilee Housing is an Equal Opportunity EmployerThe Pay Range For This Role Is75,000 - 80,000 USD per year(1631 Euclid St NW, #P-5, Washington, DC 20009)Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionMarketing and SalesIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Jubilee Housing by 2xSign in to set job alerts for “Senior Community Manager” dustry Marketing Manager - Technology & Financial ServicesLifecycle Marketing Director / Senior ManagerWashington DC-Baltimore Area $120,000.00-$160,000.00 2 weeks agoArlington, VA $130,000.00-$140,000.00 2 weeks agoLifecycle Marketing Director / Senior ManagerWashington, DC $120,000.00-$160,000.00 2 weeks agoSenior Manager, Card Management and MarketingBethesda, MD $108,300.00-$154,000.00 1 week agoSenior Manager, Content Marketing - Business Development & Communications (BD&C)Sr Manager/Director, Digital Marketing OperationsColumbia, MD $100,000.00-$140,000.00 1 week agoWashington, DC $140,000.00-$170,000.00 3 weeks agoWashington, DC $108,000.00-$120,000.00 2 weeks agoSenior Industry Marketing Manager – Aerospace, Defense, GovernmentWashington, DC $120,000.00-$180,000.00 1 day agoREGIONAL MARKETING MANAGER - WASHINGTON D.C.Senior Manager, Industry Marketing (Payments)Washington DC-Baltimore Area $160,000.00-$207,500.00 1 week agoBusiness Development and Marketing ManagerWashington, DC $125,000.00-$150,000.00 1 week agoArlington, VA $128,600.00-$212,600.00 2 weeks agoState Government Affairs Senior Manager Los AngelesBethesda, MD $135,200.00-$220,000.00 1 week agoSenior Cybersecurity Product Marketing Manager - Data Security PlatformWashington, DC $180,000.00-$220,000.00 2 months agoSales Leader II - Market Manager Community Development BankingWashington, DC $130,000.00-$202,150.00 4 weeks agoFLEX Director, Data Product Manager - Marketing PersonalizationData Center Operations Manager, DCC CommunitiesMarketing & Business Development Manager - Antitrust & Competition + Government Relations & Public Affairs PracticesWashington, DC $130,000.00-$188,000.00 1 month agoRegional Property Manager - Western WashingtonWashington, DC $120,000.00-$140,000.00 1 month agoWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17