Director, Global Public Relations Hybrid from Waltham, ...

OverviewHybrid from Waltham, MA or Boston, MA or Remote, USConstant Contact seeks a visionary and creative external communications leader to redefine how the world sees, feels, and connects with Constant Contact. This is a transformational role for a communications leader who will shape how millions of entrepreneurs worldwide connect, grow, and thrive.You'll be the strategic force behind our most ambitious communications initiatives—driving breakthrough earned media campaigns, establishing our executives as the definitive voices in digital marketing, and orchestrating global communications strategies that fuel business growth and industry leadership. Reporting to the Vice President of Corporate Communications, you’ll work directly with our CEO, CMO, and executive leaders to shape a brand that’s as bold and innovative as the customers we serve.ResponsibilitiesArchitect Brand Dominance Through Earned MediaPioneer innovative PR strategies that elevate Constant Contact’s visibility and market leadership across global marketsCollaborate with the Executive Creative Director and Head of Brand to develop and refine comprehensive brand strategy and narrative positioningCultivate powerful media ecosystems with tier-1 journalists, industry tastemakers, and influential voices who shape the small business landscapeGenerate game-changing earned media coverage that drives measurable business impact and positions us as a leader in small business empowermentCraft story frameworks that transform how the world understands small business potential and digital marketing innovationBuild Iconic Thought LeadershipCollaborate with internal communications to create a unified executive presence that drives industry conversationsTransform our leaders into sought-after voices who define the future of small business success and digital marketing evolutionDesign and execute thought leadership campaigns that establish Constant Contact executives as go-to authorities for media, conferences, and industry forumsShape the global dialogue around entrepreneurship, digital transformation, and small business resilienceDrive Data-Powered StorytellingPartner with our market insights center of excellence to transform proprietary research into compelling narratives that capture global attentionCreate breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authorityOrchestrate timed, multi-channel campaigns that maximize the impact of every data story and research initiativeTurn insights into influence, positioning our research as the definitive resource for understanding small business trendsLead Global Communications ExcellenceSpearhead communications strategy across all international markets, ensuring cohesive brand presence while driving local market relevanceBuild and guide regional teams and agency partnerships that deliver results across diverse marketsCreate scalable global frameworks that amplify our message while respecting cultural nuances and market dynamicsDrive measurable PR performance that demonstrates ROI and business impact across every market we serveMaster Crisis Leadership & Reputation ExcellenceDevelop crisis communication strategies that protect and enhance brand reputation during challenging momentsLead reputation management with decisive action and strategic thinking that turns challenges into opportunitiesAnticipate and neutralize risks while building resilient communication frameworks for long-term brand protectionManage crisis situations with confidence to ensure Constant Contact emerges strongerChampion Cross-Functional InnovationBreak down silos and foster collaboration across marketing and the wider organizationExecute complex, multi-stakeholder initiatives with precisionDrive alignment and accountability across diverse teams while maintaining brand standardsCreate systems and processes that scale excellence across communications touchpointsWho you areVisionary Experience8+ years of progressive communications leadership in consumer technology or small business-focused environments and/or top PR agency experience4+ years directing complex, multi-market communications programs with transformational resultsProven track record of breakthrough media coverage in premier business and technology publicationsDemonstrated expertise in executive positioning and internal/external communications alignmentStrategic ExcellenceMaster of data-driven storytelling with experience transforming research into compelling media narrativesGlobal communications expertise with multi-market campaign leadershipCrisis communications mastery with ability to navigate reputation challengesExceptional project management with meticulous attention to detailLeadership DNANatural cross-functional collaborator who builds consensus and drives resultsStrategic thinker who translates business visions into executable communications strategiesDetail-oriented with high standards and scalable impactCultural intelligence and global perspective on international marketsPreferred Game-ChangersDegree in communications, business, or related fieldDeep expertise in marketing technology, small business services, or entrepreneurship ecosystemsProven track record of award-winning campaigns; examples or portfolio may be requestedThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, education and work location. Some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.Why You’ll Love Us:We celebrate diversity and inclusion and are committed to improving this culture with programs and opportunities for all employees.Join experts dedicated to supporting businesses and organizations and improving the product from a customer standpoint.Opportunities to grow your career with stretch assignments and professional development.A generous paid time off policy and a competitive benefits package for you and your family.At Constant Contact, we’re all about work flexibility and a hybrid workforce. Our model combines remote work with access to office locations for in-person collaboration, trainings, and socializing.Apply for this jobThis posting does not include the full application form; interested applicants should apply through the Constant Contact careers site. #J-18808-Ljbffr

Created: 2025-09-17