AVP Financial Institutions Claims

OverviewAVP Financial Institutions Claims at QBE InsuranceLocation: USA – Chicago, IL; Plano, TX; New York. Work Arrangement: Hybrid. Salary range: $150,500 – $282,000 per year.The OpportunityAs AVP, Financial Institutions Claims, you will lead the resolution of the most technically complex claims across our Financial Institutions portfolio. You will partner strategically with underwriting teams to provide exceptional service to brokers and customers. This role requires strong communication, collaboration with claims and underwriting teams, and a customer service and risk selection mindset.ResponsibilitiesManage a high-severity portfolio of asset manager, bank, and insurance company claims with precision and strategic oversight, ensuring compliance with applicable laws, regulations, statutes, best practices and DOI requirements.Collaborate with underwriters to identify, understand and address novel or complex risks.Analyze and determine appropriate case reserves on all assigned claims and recommend changes to ensure actuarial accuracy.Deliver high levels of customer care, responsiveness, and satisfaction to achieve superior claim outcomes.Serve as subject matter expert for Financial Institution claims with thought leadership and legal/policy interpretation knowledge.Collaborate with internal counsel for effective litigation management strategies.Build strong relationships with brokers, clients and vendors for timely and cost-effective outcomes.Represent QBE in client meetings and industry activities, and contribute to relevant articles or seminars.Champion continuous improvement and innovation in claims processes and technology.Own personal development and career planning to enhance skills and value to the organization.QualificationsRequired Education: Bachelor's Degree or equivalent combination of education and work experience.Required Experience: 8 years relevant experience.Preferred Education & ExperiencePreferred Education: Juris Doctor.Preferred Experience: Experience handling public company D&O claims; experience in other financial lines segments (agency, retail or wholesale brokerages, third-party administrator, risk management, legal or related roles).Knowledge & SkillsAdvanced knowledge of financial lines products, policies, practices, trends, technology and information affecting the business.Advanced knowledge of relevant legal and technical issues for US jurisdictions.Advanced knowledge of insurance policy and contract language.Strong ability to build relationships with internal and external stakeholders; effective negotiation and communication skills.Ability to manage a diverse portfolio of complex claims and collaborate across teams to resolve difficult pensation & BenefitsThe salary range is provided above and is location-based. Eligible employees may participate in QBE’s annual discretionary bonus program based on business and individual performance. Benefits include:Hybrid working modelPaid family leave and parental benefitsCompetitive 401(k) with company match up to 8%Well-being program and confidential support servicesTuition reimbursement for professional certificationsEmployee Networks and community engagementEqual Opportunity & ComplianceQBE is an equal opportunity employer. We provide reasonable accommodation for applicants with disabilities. This position is not eligible for visa sponsorship. Occasional travel may be required (approximately 5-10 trips annually). #J-18808-Ljbffr

Created: 2025-09-17