Sales Lead - Soma

Join to apply for the Sales Lead - Soma role at Chico's FAS, Inc. Location: 2113 Brea Mall, Brea, CA Position Objective The Associate Lead is primarily responsible for supporting management in the general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. Functional Responsibilities Promotes customer service by ensuring associates greet and assist customers; responds to inquiries and complaints professionally and promptly. Handles basic operations including cash handling, reporting, price changes, merchandise handling, and opening/closing duties; reviews payroll documentation for accuracy. Monitors sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains staff to achieve goals. Maintains awareness of customers to enhance service and security; stays current on operational policies regarding payments, exchanges, and security practices. Knowledgeable of current sales and promotions; displays merchandise according to standards. Supports inventory receipt and dispatch in line with company policies. Supervises sales associates, inventory receipt, cash reconciliation, and customer service; prepares weekly schedules for store coverage. Models sales techniques, shares product knowledge, and assists customers in merchandise selection. Builds a customer following through clienteling and wardrobing. Maintains standards in merchandise handling, presentation, loss prevention, and other duties as assigned. Participates in visual merchandising and store set-ups. Assists in employee development; interprets KPI reports; provides coaching and feedback to store management. Performs other duties as assigned. Competencies Customer Focus, Trust, Engagement, Results Managing Complexity Planning and Prioritizing Organizational Savvy Courage Qualifications High School diploma or equivalent Must be 18+ years old 2+ years retail or sales management experience preferred Excellent communication skills Ability to travel within district stores Strong customer service skills Knowledge of store operations Ability to lift/carry 50 pounds, stand, maneuver, and perform physical tasks Flexible schedule including nights, weekends, holidays Wage range: $17.50 - $21.90, based on qualifications. Location: 5514- Brea Mall Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, age, gender, or other protected categories. Additional Details Seniority level: Mid-Senior level Employment type: Part-time Job function: Sales and Business Development Industry: Retail #J-18808-Ljbffr

Created: 2025-09-17