Director Sales Support and Operations

OverviewJoin to apply for the Director Sales Support and Operations role at AMN Healthcare.Base pay range$106,500.00/yr - $133,000.00/yrWelcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!This range is provided by AMN Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Job SummaryThe Director, Sales Support & Operations maintains a broad perspective across the company and is responsible for providing leadership and direction for Allied and Nurse sales operations. The position supports the development, coordination, execution, and integration of sales operation initiatives. He/she will be a critical partner contributing to strategic forecasting through data‑driven analytics to support division leaders. The role continuously evaluates performance, capacity planning and overall strategies to improve performance across Allied and Nurse Solutions.Job ResponsibilitiesDevelop sales support operation strategies for delivering outstanding services for Allied and Nurse solutions.Build and lead an efficient team of sales operations professionals to optimize the performance of the Allied and Nurse sales organization.Drive core sales operations processes, including pipeline analytics & forecasting, account & territory planning, target & quota setting, compensation structure and client & competitive insights.Actively and visibly lead and/or participate in driving the execution of sales strategies and initiatives.Assist in the preparation and delivery of client business reviews, crafting additional opportunities for strategic partnership and client integration.Maintain deep industry, customer and competitive intelligence to drive organizational decision making and sales messaging.Monitor that policies and procedures are in place, adhered to, and aligned with current business practices, including working directly with the audit team.Drive revenue results by closely tracking performance, evaluating pipeline and supporting forecasts.Partner with NAS leadership to determine KPIs and target planning to provide timely insight to the organization.Partner with Finance to track ROI on initiatives, projects and implementation.Evaluate job performance and initiate hiring, disciplinary, termination, and commendatory actions on assigned personnel.Develop and execute various presentations, internal or external.Draft executive summaries, written reports, and presentations of findings as necessary.Perform other duties as directed by the President(s).Key SkillsBusiness acumenAbility to execute and navigate between business needs, data and database tables, advanced coding logic, and creating efficient user interfaces to automate day to day operationsAbility to multi-task and prioritize in a deadline-driven environmentAdvanced Excel and SQL calculations and other database manipulationsDemonstrated ability to apply complex financial, statistical, analytical and critical thinking principlesExcellent verbal and written communication skillsComplex problem-solving skillsAI acumen and implementationCompensation planningLeadership skillsChange managementStakeholder managementInnovative thinkingQualificationsEducation & Years of ExperienceBachelors Degree with 7+ years of work experience in sales operations, project management, data analyticsAdditional ExperienceExperience in a supervisory roleSalesforce, CRMImplementation experience desired with strong change managementOur Core Values● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● InnovationEqual opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.Pay Rate$106,500 - $133,000 SalaryFinal pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information. #J-18808-Ljbffr

Created: 2025-09-17