Director Client Success

Get AI-powered advice on this job and more exclusive features.This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$135,000.00/yr - $195,000.00/yrDirect message the job poster from Addison GroupTalent Acquisition and Staffing Manager Facilitating Growth and Development by Bridging Businesses with Exceptional Talent.Our client is seeking a strategic and results-driven Director of Solutions Management, who wiill be responsible for comprehensive client account management, maximizing client savings through innovative service expansion, and fostering client retention. This leadership role demands a balance of strategic insight and operational execution, with significant collaboration across departments and leadership. Building trusted advisor relationships with C-level executives and key stakeholders is essential to success. You will lead client savings program management, address objections, resolve complex challenges, and mentor a high-performing team.QualificationsBachelors Degree Required8+ years consulting-related experience with 4+ years in management, complemented by a bachelor’s degreeProven ability to build and sustain trusted relationships with C-level clients and drive sales growthStrong leadership skills to manage, mentor, and develop teams while ensuring successful project deliveryExceptional communication, analytical, and objection-handling abilities, with meticulous attention to detail and urgencyCollaborative approach to cross-functional teamwork, managing client savings programs, and ensuring complianceKey ResponsibilitiesCollaborate closely with senior leadership to oversee and optimize a portfolio of high-value client accounts, ensuring deliverables consistently align with or exceed strategic objectives.Serve as a trusted advisor to C-level client stakeholders, maintaining discretion while driving alignment with contractual service levels and engagement goals.Leverage advanced data analysis and industry insight to uncover cost-saving opportunities, streamline operations, and expand service impact into new spend categories.Analyze complex data sets to identify trends, correlations, and strategic opportunities; provide consultative recommendations rooted in best-in-class spend practices.Proactively anticipate and resolve client challenges with discretion, ensuring smooth issue management throughout the client lifecycle.Liaise cross-functionally with internal teams to maintain ongoing financial impact reporting, implementation tracking, and vendor negotiation oversight.Why choose Addison Group?Pay: We negotiate high salaries using US Bureau of Labor StatisticsBenefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonusesPermanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employmentConnections: You connect directly with hiring managers from renowned organizationsOptions: You are presented multiple employment options near your homeProfessional Development: You are provided hiring process advice, resume revision, and employment term negotiationAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionSales and Customer ServiceIndustriesProfessional ServicesReferrals increase your chances of interviewing at Addison Group by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Get notified about new Director of Customer Success jobs in Costa Mesa, CA.Director of Network Engagement & Customer SuccessSanta Ana, CA $95,000.00-$150,000.00 1 month agoSenior Director Client Success - Healthcare BenefitsGlobal Director of Customer Experience and Product DevelopmentIrvine, CA $190,000.00-$230,000.00 1 week agoCypress, CA $120,000.00-$210,000.00 4 days agoOperations Manager/ Director of OperationsDirector of Operations and TransformationLong Beach, CA $40,000.00-$150,000.00 3 weeks agoCarson, CA $180,000.00-$210,000.00 6 days agoHotel Director of Operations (multi-property)Huntington Beach, CA $150,000.00-$170,000.00 3 days agoCosta Mesa, CA $185,000.00-$220,000.00 4 hours agoIrvine, CA $120,000.00-$140,000.00 6 days agoIrvine, CA $121,000.00-$177,000.00 2 weeks agoAnaheim, CA $115,000.00-$135,000.00 1 month agoDirector, Strategic Accounts, Pharma Services, West CoastIrvine, CA $120,000.00-$140,000.00 6 days agoWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17