Principal Engagement Manager, AWS Professional Services

Join to apply for the Principal Engagement Manager, AWS Professional Services role at Amazon Web Services (AWS)2 days ago Be among the first 25 applicantsJoin to apply for the Principal Engagement Manager, AWS Professional Services role at Amazon Web Services (AWS)Get AI-powered advice on this job and more exclusive features.Descriptionhe Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Descriptionhe Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectationThe AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesKey job responsibilitiesAs an experienced technology program/project manager, you will be responsible for:Leading and managing complex cloud migration and implementation projectsLeveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planningBridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomesDistilling customer needs into clear technical requirements and map them to business outcomesDecomposing complex technical problems into actionable, deliverable solutionsContributing to technical documentation and define documentation standardsAbout The TeamDiverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? - Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their clusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications8+ years of experience in cloud computing.Experience in project management of technical programsExperience with software development life cycle (SDLC); Waterfall/Agile/iterative methodologiesExperience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.Preferred QualificationsAWS experience preferredProject Management Professional (PMP) and/or AWS Certified Solutions Architect - AssociateStrong understanding of AWS services, architectures, and best practicesExperience applying AWS frameworks like Well-Architected and Cloud Adoption FrameworkProven ability to establish technical credibility with engineering teams and senior technical decision-makersManaged and delivered IT and Transformation engagements for a Fortune 100 companyWork experience in any of the industries such as Financial Services (Banking/Insurance) Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career pany - Amazon Web Services, Inc.Job ID: A3054314Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProject Management, Information Technology, and Product ManagementIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Amazon Web Services (AWS) by 2xSign in to set job alerts for “Engagement Manager” roles.Customer Success - Enterprise Engagement ManagerDenver, CO $75,000.00-$137,500.00 3 weeks agoSenior Manager of Titles-Production and EngagementDenver, CO $104,247.69-$125,102.23 6 days agoManager, Customer Success Operations & StrategyEnterprise Project Manager – Strategic Client ConsultantDenver, CO $110,000.00-$125,000.00 5 months agoSenior Manager of Titles-Production and EngagementDenver, CO $90,000.00-$110,000.00 2 months agoDenver, CO $90,000.00-$130,000.00 3 weeks agoDenver, CO $109,000.00-$128,000.00 2 weeks agoCustomer Success Manager – Client ServicesDenver, CO $90,000.00-$120,000.00 3 days agoCustomer Success Manager (Spanish Speaking)Denver, CO $72,000.00-$108,000.00 2 days agoDenver, CO $85,000.00-$90,000.00 4 days agoMarketing Manager, Project & Production OperationsDenver Metropolitan Area $65,000.00-$70,000.00 5 days agoDenver, CO $68,000.00-$80,000.00 3 weeks agoAurora, CO $60,000.00-$90,000.00 4 days agoDenver, CO $117,500.00-$137,500.00 4 days agoEverPro - Customer Success Manager (Remote US)Denver, CO $50,000.00-$60,000.00 2 days agoDenver, CO $100,000.00-$130,000.00 5 days agoDenver, CO $220,000.00-$275,000.00 5 days agoSenior Engagement Manager, Professional Services (Level 6), WWPS, ProServe Non Profits Organization (NPO)Denver, CO $138,200.00-$238,900.00 2 weeks agoWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17