Head of AI Enablement and Automation

OverviewJoin our team as Head of AI Enablement and Automation and play a pivotal role in driving artificial intelligence and automation initiatives across our diversified real estate portfolio. You will collaborate with key internal stakeholders across Acquisitions, Asset Management, Property Operations, Finance, and Investor Relations to develop and deploy effective AI models and automation solutions that enhance operational efficiency, improve decision-making, and drive business growth across all asset classes including office, industrial, retail, medical office, multifamily, senior living, and hotels.Your responsibilities will include overseeing the design and implementation of AI agents for specific business processes, leading the integration of AI solutions into enterprise platforms, and ensuring seamless connectivity across our technology ecosystem. You will serve as the bridge between our technology teams and business units, advocating for AI adoption, educating stakeholders on its benefits, and addressing concerns while maintaining the highest standards of responsible AI usage and compliance.ResponsibilitiesStrategic Leadership and AI StrategyDevelop and execute a comprehensive AI and automation strategy aligned with business objectives across all functional areas and real estate asset classes.Lead cross-functional teams to identify, prioritize and implement AI use cases that deliver measurable business value.Establish AI governance frameworks, ethical guidelines and responsible usage policies to ensure compliance with legal and regulatory standards.Partner with executive leadership to integrate AI initiatives into long-term strategic planning.Monitor AI performance metrics, address biases and maintain transparency in AI-enabled processes across the organization.AI Platform Development and ImplementationIn partnership with the Software Development team, oversee the design, development and deployment of AI agents and machine learning models for specific business processes.Lead the integration of AI solutions into existing enterprise platforms, ensuring seamless connectivity and functionality.Build and maintain scalable AI infrastructure and data pipelines to support real estate operations across multiple asset classes.Own and govern the enterprise data platform, ensuring data quality, accessibility, and compliance.Collaborate with IT teams to ensure AI systems meet security, compliance and performance requirements.Establish best practices for AI model training, optimization, and continuous improvement.Stakeholder Engagement and Change ManagementFacilitate communication between AI/technology teams and business units across all functional areas.Advocate for AI adoption throughout the organization, educating stakeholders on benefits and addressing concerns or misconceptions.Develop and deliver training programs to upskill teams on AI tools and automation platforms.Manage change initiatives related to AI implementation, ensuring smooth transitions and user adoption.Collaborate with legal, compliance, and risk management teams to address AI-related regulatory and ethical considerations.Team Leadership and Talent DevelopmentBuild, lead and mentor a high-performing team of AI and data engineers, data scientists, automation specialists, and technical experts.Establish hiring strategies to attract top AI and automation talent in the real estate technology space.Create professional development programs and career progression paths for team members.Foster a culture of innovation, continuous learning and responsible AI development.Manage team performance, conduct regular reviews and provide coaching and feedback.Technology Integration and Vendor ManagementEvaluate, select and manage relationships with AI technology vendors and service providers.Oversee integration of third-party AI tools and platforms with existing real estate management systems.Negotiate contracts and manage budgets for AI technology investments and implementations.Ensure interoperability between AI solutions and existing property management, financial and operational systems.Stay current with emerging AI technologies and assess their potential application to real estate operations.Performance Measurement and ReportingEstablish KPIs and metrics to measure the effectiveness and ROI of AI and automation initiatives.Generate regular reports on AI performance, cost savings and business impact for executive leadership.Conduct post-implementation reviews and continuous improvement assessments.Track and report on AI adoption rates, user satisfaction and operational efficiency gains.Develop business cases and ROI analyses for new AI investment opportunities.QualificationsEducation: Degree in AI, Machine Learning, Computer Science, Data Science or related field required. MBA or real estate/finance degree a plus.Experience: 8-10 years in leadership roles with 5+ years managing technical teams and enterprise AI implementations. Real estate or asset management experience preferred.Technical Expertise: Deep knowledge of Generative AI models, ML algorithms, NLP, computer vision and predictive analytics. Proficiency in Python, R, SQL. Experience with cloud platforms (AWS, Azure, GCP) and enterprise system dustry Knowledge: Understanding of real estate operations across all asset classes, financial analysis, property valuation and market dynamics. Familiarity with real estate technology platforms such as Yardi, Argus, VTS, Funnel CRM.Leadership Skills: Proven ability to lead cross-functional teams, drive organizational change and communicate complex AI concepts to all stakeholder levels. Strong strategic thinking and project management capabilities.Personal Qualities: Innovative mindset, collaborative approach, ethical foundation for responsible AI development and commitment to continuous learning and measurable business pany OverviewThe RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, focused on commercial real estate and related businesses. RMR’s platform includes over 1,100 real estate professionals in more than 30 offices nationwide, managing over $41 billion in assets under management and leveraging more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR is headquartered in Newton, MA and was founded in 1986.RMR’s mission is to create long term value for our clients by managing their investments and assets "like we own it" — an approach that supports opportunities for all our employees, investors and stakeholders. We are guided by six core values: Integrity at Our Core; Perform Passionately and Effectively; Inspired Thinking; Like We Own It; Power of We; Mutual Respect.Visit our website to learn more about what makes The RMR Group a rewarding place to build a career. Follow RMR on LinkedIn, Instagram @thermrgroup and Twitter @The_RMR_Group.The RMR Group is an equal opportunity employer. Qualified applications will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. #J-18808-Ljbffr

Created: 2025-09-17