Field Service Technician

Join to apply for the Field Service Technician role at Quench USA, Inc.Base pay range: $27.43/hr - $29.10/hr About the company Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We deliver on-demand filtered water solutions to more than 120,000 customers across North America with bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers. We are headquartered in King of Prussia, PA with over 1,600 team members and 90 locations. Position overview The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position. Responsibilities Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment. Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines. Inspect equipment for leaks, malfunctions, and safety concerns. Follow company and customer safety policies and site procedures. Maintain company vehicle per policy, including mileage and maintenance logs. Safely transport and operate equipment and tools. Document service work using a tablet or mobile device. Provide professional and timely customer service at each site visit. Maintain regular and reliable attendance. Requirements Basic computer skills to record service and communicate with team members. Ability to lift 70+ lbs, bend, squat, and climb ladders. High school diploma or equivalent (technical school training preferred). Ability to pass a pre-employment background check and drug screen. Valid, active driver’s license and being at least 21 years of age (to operate company vehicles). What we offer Competitive hourly rate with overtime potential. Medical, Dental, and Vision insurance starting Day 1. 401(k) match of 50% up to 6%. 10 paid holidays plus PTO. Company take-home vehicle, gas card, and tools. Paid training and ongoing career development opportunities. Schedule Monday – Friday, 7:00 AM–4:00 PM (may vary by market). Equal Opportunity We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all employment practices to all qualified applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital status, pregnancy, military status, veteran status, genetic information or any other category protected by law. This policy applies to all aspects of the employment relationship. Verify offers through our official HR channels to safeguard your privacy and security. If you have questions about authenticity of postings, contact . #J-18808-Ljbffr

Created: 2025-09-17