Senior Technical Account Manager, Commercial ...

Technical Account Manager, Commercial DevelopmentJoin to apply for the Technical Account Manager, Commercial Development role at TripadvisorTechnical Account Manager, Commercial Development1 day ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager, Commercial Development role at TripadvisorGet AI-powered advice on this job and more exclusive features.Who We AreThe Tripadvisor Group operates as a family of brands that connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.Who We AreThe Tripadvisor Group operates as a family of brands that connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.We offer the chance to work with the brightest minds in the travel business in an energetic, dynamic and international work environment focused on innovation, creative problem-solving and collaboration.Key ResponsibilitiesTripadvisor is seeking a proactive, detail-oriented, and technically minded individual to join the Commercial Development team in a hybrid strategic and executional support role. The Commercial Development Specialist will play a pivotal part in operationalizing our Content & Data Licensing business, serving as a connective tissue between commercial strategy, partner execution, and internal product delivery.This role is ideal for someone with strong organizational skills, technical aptitude, and a passion for scaling data and content partnerships in a dynamic, cross-functional environment.This role is a remote position in the United States. Occasional travel to company offices as necessary.What You’ll DoPrimary Focus: Content & Data Licensing (Technical & Commercial Enablement)Act as the primary point of contact for licensed data and content partners, building strong relationships with technical stakeholders (e.g., product managers, engineers) and ensuring a seamless post-sale experience.Provide hands-on technical support, including API QA, troubleshooting data product issues, assisting with data queries, and guiding customers through integration and implementation processes.Collaborate cross-functionally with Product, Engineering, Legal, and Sales teams to align customer needs with internal roadmaps, resolve issues, and deliver against commercial and technical requirements.Monitor usage patterns and product performance to support renewals, upsell opportunities, and the overall health of the account, partnering with Sales and GTM leads to drive long-term value.Collect and relay customer feedback to influence product enhancements and roadmap priorities, ensuring Tripadvisor’s offerings evolve in alignment with partner needs.Strategic & Cross-Functional Support ResponsibilitiesSupport the Commercial Development team across other workstreams, including agency partnerships, hotel marketing, AI commercialization, and client development as needed.Build and maintain performance dashboards and reporting tools to track revenue, partner performance, and pipeline activity.Contribute to the creation of strategy decks, sales enablement materials, and business development presentations.Conduct market and competitive analysis to surface opportunities for innovation, product enhancement, and new partnership models.Skills & Experience4-6 years of experience in a commercial support, strategy, consulting, partnerships, or marketing operations role, ideally within data licensing, tech or ad techDemonstrated ability to manage cross-functional projects and prioritize competing demands.Strong analytical and Excel/Google Sheets skills; comfort with interpreting data to inform strategic decisions.Familiarity with CRM tools (e.g., Salesforce), reporting dashboards, or licensing/contract tracking tools is a plus.Excellent written and verbal communication skills; experience crafting decks and internal/external presentations.A fast learner with strong attention to detail and a bias for action.Passion for travel, innovation, and the evolving digital content addition, the ideal candidate will demonstrate the following competencies:Exhibits integrity though fair and ethical behavior toward others and a demonstrated sense of corporate responsibility and commitmentAbility to work with cross functional teams toward the common goal of driving revenue & efficienciesPositive attitude and treats colleagues with respect: considers and responds appropriately to the needs, feelings, and capabilities of different peopleIdentifies and analyzes problems and is comfortable working under pressure to meet deadlines; distinguishes between relevant and irrelevant informationActs as an owner navigating internal materials with little to no supervision; Able to surface solutions in addition to questionsGood business judgment when making decisions and always considers the relevance/impact of each decision on the businessA desire to perform in a fast-paced highly changing marketplace and be driven to meet and exceed the team’s expectations/demandsWhat We OfferFlexible activity-based working fostered collaboration and productivityInclusive global travelers community welcoming diverse perspectivesCompetitive salary package including performance bonusesDevelopment programs, managerial courses, and learning seriesHealth insurance covers medical, dental, and vision for families (varies by country)Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellnessSeveral paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdownEmployee assistance program for short-term counseling and free Calm app subscriptionState-of-the-art offices: dining, coffee points, and leisure areasThe salary range for this role is $75,000 to $90,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at you have any additional questions about careers at Tripadvisor you can email us at . We have all the answers!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesSoftware Development, Technology, Information and Internet, and Travel ArrangementsReferrals increase your chances of interviewing at Tripadvisor by 2xGet notified about new Technical Account Manager jobs in Needham, MA.Boston, MA $74,000.00-$90,000.00 5 days agoSenior Manager - Customer Success (Technical Team)Account Manager -Technical Sales - 3D Manufacturing Solutions Northeast USAssociate Enterprise Customer Success ManagerMassachusetts, United States $55,000.00-$55,000.00 1 month agoMassachusetts, United States $76,800.00-$186,200.00 1 day agoCustomer Success Manager (cyber threat intelligence)Greater Boston $70,000.00-$80,000.00 3 days agoSenior Customer Success Manager - Strategic TeamMassachusetts, United States $82,000.00-$124,000.00 1 week agoEngagement Manager/Director (Customer Success) – Cloud Data & Life Science - US RemoteCustomer Success Manager (Remote - Massachusetts)Massachusetts, United States $165,473.00-$179,548.00 2 weeks agoDirector, Field Solutions Architect - AI/AnalyticsMassachusetts, United States $46,000.00-$242,900.00 1 day agoMassachusetts, United States $129,600.00-$162,000.00 3 days agoSolutions Architect, Ethernet Networking - NVISMassachusetts, United States $148,000.00-$235,750.00 2 weeks agoSenior Customer Success Manager - Public SectorMassachusetts, United States $128,480.00-$192,720.00 4 days agoSalesforce Solutions Architect (Technical Solutions Engineer)Solutions Architect - Healthcare/Life Sciences Team (HLS)Waltham, MA $90,000.00-$175,000.00 2 weeks agoSolutions Architect, HPC Systems EngineerWater Treatment Technical Consultant - Light IndustryMassachusetts, United States $140,000.00-$160,000.00 2 weeks agoWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17