Identity Governance Administration Operations Engineer

OverviewJob Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it/'s a career with purpose. It/'s a career where you have the support, balance, and resources to make a positive impact on the future - including your own.Position: Identity and Access Management (IAM) EngineerLocation: This role will be based in our Newport Beach office. What you/'ll doContribute to a strategy and multi-year plan incorporating all parts of IGA: access requests, lifecycle events, provisioning functions, role-based access, separation of duties, access certificationsDesign, develop and troubleshoot IGA solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test casesEliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practicesEstablish strong relationships and collaborate with technology partners and business lines to define agreed upon requirements and outcomesConduct user access review campaigns in accordance with regulatory and compliance needs for systems integrated with IGA platformDefine best practices and development of troubleshooting processes, methodologies, standards, alerts and reporting from IGA platform(s) for operational monitoringMonitor production IGA system issues, resolve outages, and collaborate across IAM team to prevent future occurrencesIdentify, manage and remediate risks, issues, and roadblocks for timely deliveryPartner with internal technical teams ensuring strategy and roadmaps are well understood while monitoring successful implementationLead change by inspiring shared purpose, drive awareness, communications, documentation, and trainingDevelop and implement program communications framework and metrics to keep stakeholders, customers, and IAM colleagues well informedAssist with regression and integration testing for newly developed enhancements inside the IGA platformCross-train with other IGA team members to deepen product knowledge The experience you bring1-3 years Information Security experience with strong focus in IAM IGA platforms (e.g. SailPoint, Saviynt, ForgeRock, Oracle)Strong technical understanding of SailPoint ISC/IIQ product capabilitiesExperience with identity lifecycle events/workflows (Joiner, Mover, Leaver)Experience with user access review campaign creation and maintenanceProficiency in Java Beanshell, XML, and/or PowerShell preferredExperience with centralized and decentralized IGA modelsKnowledge and experience automating IGA processes via out-of-box capabilities, Robotic Process Automation (RPA), or custom connectors/APIsKnowledge of Least Privileged Access Modeling, Role Based Access Control, and Separation of DutyExperience with Agile methodologies and toolsProven ability to influence at senior management levels in multi-cultural environmentsAbility to manage complex activities to shorten timescalesCommitment to continuous improvement What makes you stand outBA/BS in Information Systems, Computer Science or related fieldCISSP, CISM, CISA or other relevant security certifications; knowledge of ISO and NIST security standards is a plus Benefits start Day 1Your wellbeing is important. We offer flexible benefits to support physical, financial, emotional, and social wellbeing, including:Medical, Dental, Vision, and Wellbeing Reimbursement AccountGenerous paid time off and holiday optionsPaid Parental Leave and Adoption Assistance ProgramCompetitive 401(k) with company match Base Pay Range: $134,280.00 - $164,120.00 EEO Statement: Pacific Life Insurance Company is an Equal Opportunity / Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. You can be who you are. People come first here. We/'re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at What/'s life like at Pacific Life? Visit /lifeatpacificlife. #J-18808-Ljbffr

Created: 2025-09-17